Luna Springs Digbeth Reviews Summary

Category: Event venue Birmingham

Address: Digbeth Arena, Lower Trinity St, Deritend, Birmingham B9 4AG, United Kingdom

Phone: +441216636293

Rating: 4.6
based on 245 reviews.

Scare-Maze Experience

Pros:

  • "The scare-maze was fantastic, with lots of high standard acting."
  • "Definitely worth the money, the set was well built and definitely kept me on edge the whole way through."
  • "Went here for the Halloween scaremaze. It was amazing the staff were really friendly and the scare actors did an amazing job."
  • "Best Halloween."

Cons:

  • "The Halloween maze experience was quite disappointing. The acting was subpar, and it lacked any real scares or atmosphere."
  • "We paid £30 per person, which felt like a rip-off for a mediocre experience."
  • "Went to the scaremaze last night, whilst the maze itself was okay this event was the biggest waste of time and money because its just falsely advertised."

Staff and Service

Pros:

  • "Staff were very friendly, and hiring out the TiPi topped it off."
  • "The bar staff were plentiful and always served with a smile."
  • "We had a really great time on Sunday. Nothing was too much trouble from all of the staff."
  • "The entertainers were top notch."

Cons:

  • "Had to wait quite a while to get drinks....waitress was unsure of what was in the bottomless brunch offer."
  • "The service was pretty dire, we had to ask for the same order 3 times and when it arrived it was not what we asked for."
  • "I used to love this place until the last night tho bartender has ruined my mood and my night."
  • "Customer service was diabolical. Trying to get hold of anyone to deal with a ticket query sad near impossible."

Atmosphere and Venue

Pros:

  • "On the Saturday, we found the atmosphere much better with so many people, mostly dressed up for Halloween."
  • "The venue itself is huge, bright and such a wonderful open space on a warm night."
  • "Great fun afternoon 😊😊😊😊😊😊😊 Music was fab too 💃💃👯‍♀️👯‍♀️."
  • "The atmosphere is very cheerful and friendly and the security made us feel safe without being an intimidating presence."

Cons:

  • "Once we finally got into the venue we were taken to our table which had no cover and was already completely soaked with rain."
  • "Spent so much time queueing for the bar or the loos and missed a lot of acts!"
  • "I wouldn't attend another winter event if not properly indoors as it had more of a Glastonbury effect being outdoors."
  • "The atmosphere was amazing, the staff were really friendly and helpful. Even the security staff were really cool and chilled."

Food and Drink

Pros:

  • "The food was really tasty too."
  • "The food, drinks and arrives were amazing! The gals working this day were so friendly and personable!"
  • "Affordable meals and drinks especially their pizza."
  • "The pizza was immense and couldn’t recommend more! Will be back."

Cons:

  • "Food was good but small portions."
  • "The food was basic, chicken strips and chips in takeaway containers with wooden cutlery. Low quality."
  • "The food is poor, 3 chicken strips inside a cardboard box with some cold chips and a finger size deep blob of sauce of your choosing."
  • "Food and Drink is ridiculous expensive, the service isn't great due to the number of people standing\queuing at the bars."

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