Burger King Reviews Summary

Price

Pros:

• "Food was hot and very tasty."
• "A wonderful harmony of flavours and sensations is created by the crispy chicken patty, fresh lettuce, and creamy mayo."
• "BK’s plant-based burger options are another delicious combination of sweet and spicy flavors."
• "Food is mouth watering delicious burgers particularly the Angus steak burger."
• "The Loaded King Fries are every indulgence lover's fantasy come true."
• "Fish burger good value £3.99."
• "Love burger king. More filling than the other well known burger chain."

Cons:

• "Over all £9 approx for a burger meal is expensive."
• "Expensive fast food, I mean who pays willingly £8 for a burger the same size as a McDonalds burger which is half the price."
• "The seating area looks like a pig stye and food is over priced."
• "It's a pappy bun, a not particularly hot, uninteresting burger and some pretty lame salad for £7.29."
• "I had a double bacon cheeseburger meal costing just shy of £7. Should be advertised as for a 7 year old."
• "Why would you pay £9 for a disgusting burger, sugary drinks, and some soggy Fries?"
• "Far too overpriced for fast food £9 for a microwaved burger and cold fries."

Staff and Service

Pros:

• "Courteous and polite staff."
• "The staff were also extremely friendly and helpful."
• "Staff very pleasant and helpful!"
• "Even though this place can be really busy. They are always happy to serve you in a friendly manner."
• "The staff at Burger King always greet you with a lovely smile."
• "Staff are attentive and have never had a wrong order."
• "Staff were polite and food was served quickly."

Cons:

• "The managers of this place are so astonishingly mean."
• "They consistently get mine and my friends orders wrong, omitting items or giving the wrong stuff entirely."
• "I am disgusted, firstly i noticed non of the staff where wearing gloves or hair nets or anything."
• "They are fully aware that their main clientele on a Saturday night is inebriated clubbers and they take advantage of that by treating them like absolute garbage."
• "Staff ignored the rubbish we put to one side."
• "Staff not willing to accept they received miscommunication while we waited 7 mins for the rest of our burger meal to arrive."
• "Service was no existant maybe some customer service training to be delivered."

Cleanliness and Facilities

Pros:

• "£1.00 charge for the toilet, which was, however, clean and pleasant and perhaps the highlight of a, hopefully, never to be repeated experience."
• "The eating area and restrooms at Burger King are exceptionally clean."
• "Very clean and tidy with cardboard crowns on all the tables for children or silly selfies!"
• "Had food here on Saturday after a great day in Brighton. Clean and spacious place."
• "This fast food chain restaurant seemed clean enough."
• "In general, this Burger King is always very clean and never busy."
• "I like the one floor 100+ seating capacity ...easy access to the counter and easy access toilet facility."

Cons:

• "Toilets filthy you have to get a voucher from the checkout in order to go to the toilet the whole thing is a nightmare."
• "The whole place needs updating and cleaning more."
• "Place was like a Landfill Site, Rubbish everywhere, Tables unhygienic, NOT cleaned."
• "Toilets are disgusting so dirty and smelly but when desperate it’s ok."
• "Just plain awful and depressing, tables not cleaned, whilst on this occasion I found the staff friendly, the food was just about warm."
• "Cleaning very bad, all tables with garbage) rubbish."
• "The space is nasty with poor maintenance."

Location and Accessibility

Pros:

• "Good location opposite Boots in central Brighton. Good quick service and choice of seating areas."
• "Location is close to the city centre and railway station."
• "On the plus side it is good to use as a 'meeting area' as it is open very late, it is central in Brighton and most people will know where it is."
• "I prefer this location as it is easier to get to the old steine bus stop late at night."
• "Ample space, wheel chair accessible entrance, space for all ages."

Cons:

• "Place always seems cold and uninviting."
• "The seating area looks like a pig stye and food is over priced."