Break The Fast London Reviews Summary

Customer Service

Pros:

• "From when you first order the interaction is A1. All questions answered promptly."
• "everyone was super friendly and so polite"
• "Customer service was immaculate!"
• "Polite friendly welcoming staff, even though the venue was busy."
• "Staff were very professional and attentive."
• "Service with a smile, thank you Savannah and all who served us this morning."
• "The waiters were very accommodating and helpful."

Cons:

• "Food was great but extremely slow service."
• "waited in excess of 20 minutes before being served"
• "Poor management. Do not waste your time and especially your money!!"
• "The service although polite and friendly needs more organisation."
• "staff’s service was 2/10"
• "Very very rude staff who forgot my order then didn’t have the confidence or manners to apologise"
• "The staff were friendly but did not check up on the customers once they took orders/food was given."

Food Quality

Pros:

• "Delicious and tasty food."
• "All elements were fresh and tasted amazing!"
• "The food was great! I ordered the Ackee & Saltfish meal, and Stacks (waffles). The portion sizes, and fresh fruit were really good."
• "the ackee & saltfish not swimming in oil with everything else on the plate cooked perfectly"
• "Food was nice and fresh! I had the Ackee and salt fish which was jus right, not to oily as this can be a challenge for some."
• "Absolutely delicious food, great variety of carribean food"
• "The food was just wonderful! EVERYTHING on the plate tasted good."

Cons:

• "the portions wasn't great and didn't taste anything special"
• "The chicken sausage was tasteless"
• "Once the food did come it was pretty standard taste wise and quite a small portion of actual food."
• "the pancakes were rock hard"
• "pancakes were really hard and they tasted like store bought cupcakes"
• "Anyway we waited about half hour for the food that came hella small and warm at that so it deffo weren't out the pot hot."
• "the seasoned beans were not how I know seasoned beans to be"

Atmosphere

Pros:

• "The resturant was busy but the atmosphere was calm and the staff had it under control."
• "Great bubbly atmosphere."
• "The atmosphere was filled with music & smells of food that was tantalising my taste buds"
• "Food was out of this world... Relax vibe but no time to hang around as you could see plenty of people waiting at the door."
• "Great atmosphere situated to sole diners, couples or groups."
• "the ambience was very decent"
• "The music was a vibe and definitely had my sister stepping in her seat."

Cons:

• "It was freezing inside I heard a few other customers complaining about heating."
• "Atmosphere is dull, defo needs refurbishing"
• "The atmosphere within the restaurant added to the disappointing experience, it is a small venue so we were cramped."
• "Music too loud to enjoy talking with friends."
• "Don't blast all that music so loud"
• "Its a bit crowed but a fun atmostpher."
• "lots of attitude and pushed up faces"

Value

Pros:

• "Have been here several times before and will definitely be coming back again. We would recommend Break the fast as the place to come for your weekend breakfast."
• "Came highly Recommended to myself will make sure I tell others to go! Defo a hidden gem in Catford we need you open 5/7days a week 2 is just not enough!"
• "Delicious Ackee & Saltfish breakfast for £13.50."
• "Absolutely great value for money!"
• "Hands down the BEST breakfast I’ve ever had."
• "It is well worth a visit, you won't need to have an excuse as it is very well priced so won't break the bank."
• "The food was reasonably priced"

Cons:

• "made us vow to never visit again"
• "The ordeal we went through is not worth the food this restaurant has to offer"
• "Then to cut the story short we was charged £52 for some mediocre food and out of that £52 we were charged £9 for the drink we didn't order."
• "Portion sizes were a bit small and prices were a bit silly for extra items."
• "Really annoying that you can’t book anymore as the queues are far too long."
• "The quality of the food isn't bad I'll be honest but it's really not that great to make a fuss over."
• "no real attempts and or decent apologies were made to rectify this shocking error"