Frogshole Farm Reviews Summary

Atmosphere & Setting

Pros:

• "It is a lovely pub to visit they are covid friendly table and chairs are spread apart."
• "The garden is large, very relaxing and away from traffic."
• "This is a very classy pub/restaurant. Huge amount of space, plenty of tables and seating and finished to an excellent standard."
• "Lovely looking pub, with a great beer garden in the summer and friendly bar staff."
• "The atmosphere was lovely and relaxed."
• "A lovely early meal on a sunny evening at the start of a Bank holiday weekend."
• "We've been here a few times while scoping out the area and it has always been really lovely, friendly and welcoming."

Cons:

• "It was quite loud but could still have a conversation over it."
• "Not usually the atmosphere I enjoy but I had a good evening."
• "It hasn't got a great atmosphere, the staff are often rude and blunt."
• "Sat outside and the tables were dirty, glasses had not been picked up, probably from the night before."
• "The pub has lost its 'hustle & bustle' and atmosphere since it was taken over by a chain restaurant (ember inn)."
• "Food wasn’t great and lacked flavour."
• "The quality of some of the dishes wasn't great and overall presentation wasn't great."

Staff & Service

Pros:

• "Such friendly staff. Michelle was super attentive and thorough, very professional."
• "Staff were very friendly and a special mention to the young lad who clears tables and brings out the meals very polite and works his socks off."
• "Staff were friendly and helpful we were greeted by a gentleman called Adie who was super friendly."
• "The staff are all very friendly and wearing masks and their food is lovely too."
• "The staff were very attentive and friendly and greeted us as we walked in and let us choose which table to sit at."
• "Wonderful staff and wonderful food!!"
• "The staff - adie and Fran were so lovely, ensured we had everything that was needed and was fun and friendly."

Cons:

• "Very rude tried to book a table for my daughter's 18th birthday with 2 weeks notice... They were so rude!"
• "The guy behind the bar was MISERABLE, honestly feel like we ruined his day by being there."
• "The staff are all so young and so clueless about how to manage a food serving pub."
• "I waited until another customer was being served by miserable young Lady."
• "Nice Location and good offers, but baaaad service. Slow and unorganised, had to wait about ten minutes to order drinks, for food nearly half an hour and then the kitchen was closed."
• "Staff seemed uninterested."
• "However I now feel compelled to tell everyone about the rudeness and appalling attitude of the staff that work there, as well as the poor management."

Food & Drink

Pros:

• "The food was gorgeous and the experience was delightful, will 100% be coming back!"
• "What absolutely beautiful building, great food and drink and the warmth of welcome from the Landlord and Landlady was a delight."
• "Not a bad pub this, they do have a range of ales on Thursday at very good prices 2.99 a pint!"
• "The food was all lovely except the stuffing balls, I think they may have been frozen ones which was a shame as the rest of the food was delicious."
• "The food was great and the service we received from Draimon was brilliant."
• "The food was amazing and the staff are absolutely amazing too they are so kind and polite."
• "The food was very well cooked and tasty. I recommend the butter milk chicken burger, it's so crispy!"

Cons:

• "The beef dinner had more fat than meat veg was very crunchy pudding was amazing but would have to think twice about going next time."
• "Your bar of draft ales and bitters were all off, or out of supply with the exception of just one (Doom Bar)."
• "Coffees were stone cold so visit cut short as we couldn't drink these."
• "The bread with garlic and cheese was served after asking twice and waiting about 20 minutes."
• "Very disappointed this visit. There were 7 of us meeting up, some travelling from afar."
• "Food was average to poor and not one of our group really enjoyed the food."
• "Upon ordering half of what we wanted wasn't available."