Angel and Royal Reviews Summary

Room Quality

Pros:

• "The rooms were immaculately clean."
• "Overnight rooms were tastefully decorated and spacious."
• "The room was spotlessly clean and very comfortable."
• "Room beautifully presented, refurbished recently and spacious with quality comfortable furniture."
• "The room we stayed in was well decorated, spacious and comfortable."
• "Rooms are nicely decorated with plenty of space to relax."
• "The rooms, refurbished with piety and up to luxuries which would be up to par with any 5* establishment, are spotlessly clean, modern and spacious."

Cons:

• "Needs some serious money spent on the rooms."
• "Some details in room need to be improved: curtains fixation, shower head."
• "On the rooms alone I may not have been happy with what I got for the price."
• "Overpriced rooms mostly a bit tired these days."
• "The queen bed was very small and short, very hard and with too thin pillows."
• "Even with the sash windows open and the curtains open, the temperature in the room was 'hot' & 'stuffy' no air con."
• "Room was small, extremely hot even with the window open because of an uncontrollable fully blasting radiator in the bathroom."

Food Quality

Pros:

• "Both dinner and breakfast delicious."
• "Food was good; we were all happy with all three courses."
• "We had a fantastic freshly cooked sunday lunch."
• "Price was really competitive especially for the high quality food."
• "Food was amazingly delicious, it came out in a timely manner with no one left waiting for theirs for too long."
• "Restaurant serves food throughout the day, starting with delicious breakfast - best English fare I had in a while."
• "The food is absolutely amazing – everything we tasted melted in our mouths."

Cons:

• "I ordered short rib of beef but what I got was an over cooked chewy steak."
• "The food was tasteless and either under or overcooked."
• "Food is real expensive and not worth the cost for the quality & quantity."
• "The food was disappointing too."
• "I had onion pakora, they were very stodgy and tasteless."
• "The tripled cooked chips were barely once cooked chips."
• "The food, however was a little underwhelming."

Staff and Service

Pros:

• "The staff were fantastic being professional and polite."
• "Keep up the great service your staff are a credit to you."
• "From the moment we arrived the staff were attentive friendly and welcoming."
• "The staff are all really professional and friendly."
• "The staff truly cares about your experience."
• "We were served by the most lovely and attentive members of staff."
• "All of the staff were polite and fantastic from the ladies serving in the restaurant and the barman."

Cons:

• "Will not stay again."
• "It was difficult to get the attention of staff for tea refills."
• "Service bit hit and miss."
• "Had to wait quite a while before our dinner was served. They seemed short staffed."
• "Very disappointed with the service and food quality. Very, very slow service."
• "Service very slow in the bistro for evening food."
• "Waited 15 minutes to be asked what we wanted for breakfast."

Value for Money

Pros:

• "Very reasonable about £60/70 a night."
• "Food very good and reasonably priced and the pot of tea for two was generously sized."
• "Good beds, and good value for money."
• "The price is very reasonable for the service and quality given."
• "Rooms are very nice and clean, very well priced."
• "The room was superb very comfortable and very reasonably priced."
• "Cosy and clean room."

Cons:

• "Very disappointed…….. will not be returning."
• "£15 for 'fish' and chips. I say fish, it is a joke."
• "The mashed potatoes on the plate was cold."
• "The room was dusty, there was rubbish still in the bin in the bathroom."
• "Wasn't happy with the room. Supposed to be superior. I hate to think what standard room is like."
• "Additionally the sandwiches were soggy."
• "If you don’t want your special day ruining avoid this venue."

Location and Atmosphere

Pros:

• "The location is good for Grantham as you are just off the high street."
• "The Angel and Royal in particular, because they keep the old and updated it to be comfortable, and useful."
• "That our dogs are also welcome is a huge plus and guarantees our return."
• "Great location and parking."
• "Beautyful building, historical place!"
• "Lovely hotel, full of amazing history."
• "Fantastic hotel in the middle of Grantham with the most wonderful blend of medieval history."

Cons:

• "Old fashioned, tired, mismatch of furniture, disgusting décor and ornaments."
• "The historic surroundings very special."
• "The decor is amazing updated but in keeping with its history."
• "Very old hotel with a dark reception, the courtyard would be lovely in the height of summer to keep the heat off."
• "Bedroom OK, but very noisy as people were leaving the nearby pubs and nightclubs."
• "The one downside was the place was hot."
• "The weather was unexpectedly hot, and so was our room in the evening."