La Lluna Reviews Summary

Service

Pros:

• "Service was also good"
• "really good service even though new year' eve and very busy."
• "Staff were very friendly"
• "Good service."
• "The service was wonderful, the staff professional and fast."
• "Friendly staff and quick service."
• "Very attentive, friendly and helpful staff."

Cons:

• "Service was really bad specially the part where I needed something, I finally managed to have eye contact with the waitress and she made me shout across the restaurant asking for what I needed instead of coming to the table."
• "Waitresses were unapologetic and a little rude at times."
• "Sometimes the waiting on staff can be a bit 'short' with their customer service."
• "They were friendly, but quite inattentive, that was a bit frustrating sometimes."
• "Staff always seem surprised and clueless."
• "It's a shame the staff had no customer service skills or even politeness."
• "Extremely poor service. 3 out of 5 orders were forgotten."

Food Quality

Pros:

• "The food at La Luna is simply delicious."
• "Food delicious, cocktails went down a treat."
• "The food is incredible. We had the pan con tomate, COD croquettes, bresaola, heritage tomato salad, prawns, lamb cutlets and churros for dessert."
• "The food is amazing."
• "The crispy pork belly is really good though."
• "The food is absolutely delicious, fresh, the presentation is excellent!"
• "The food was gorgeous, really tasty and authentic Spanish food."

Cons:

• "Food was ok but nothing special and not for the price."
• "the portions at £9 - £10 a go (cheapest!) are truly very small and not cooked/served/presented nicely at all"
• "The fish was bit undercooked, portions very small."
• "The food is mediocre at best."
• "The food was so so - the paella de carne was too wet, salty and greasy."
• "Some of the food was really nice, but we got the tortilla 30 minutes later than everything else."
• "Food absolutely below average for a restaurant (you can make better at home)."

Atmosphere

Pros:

• "The atmosphere at La Luna is warm and inviting, with rustic interiors, a skylight, and a vibrant wall mural."
• "the atmosphere was so lovely and alive"
• "The buzzy atmosphere in the restaurant perfect to set the mood."
• "Great atmosphere, would certainly go again."
• "There’s a really great atmosphere. However, despite that it's not too loud to enjoy a conversation."
• "it's now much more open planned and has a lovely ambience,"
• "Lively atmosphere, very buzzing."

Cons:

• "The atmosphere we rubbish."
• "Very noisy though, especially with unwarranted music."
• "Really hot and maybe next time run the air con as it was an unpleasant atmosphere"
• "The music being played was rather obnoxious."
• "Awful atmosphere with annoying euro pop blasting out the entire time."
• "the piped noise was far too loud"
• "It's really loud, and dark. I was literally having trouble seeing."

Value

Pros:

• "Food are pretty good and not pricy."
• "The portions are good and the prices reasonable"
• "Delicious tapas, generous portions and good prices!"
• "The food is absolutely not overpriced."
• "The service was attentive and the price was great value for money."
• "Dishes reasonable priced and everything was just 10 out of 10 couldn’t fault it one bit."
• "Also to note the quality and quantity of their food are a good value for money."

Cons:

• "it's not a cheap meal at about £37 per head for 12 dishes plus a jug of Sangria."
• "A massively over-priced establishment"
• "All of the above, 3 tapas and a glass of wine for nearly £50!"
• "7 pounds for FIVE small croquetas, 11 pounds for what is sized as half a ration of paella, nowhere near a full plate"
• "Left the table unfulfilled and definitely overpriced for what you get."
• "With added service charge, £18.50 for a Seafood Paella containing mainly rice and shells, hardly any seafood."
• "At the end food was nice but very expensive!"