Unicorn Reviews Summary

Service

Pros:

• "Fantastic service. We went for a birthday meal (18 of us) food arrived all together, hot and enjoyable."
• "Staff are friendly and welcoming."
• "The duty manager was very helpful when I asked about allergens in my meal."
• "The staff were fantastic, Liam and Tayla in particular."
• "Staff is really nice and cordial."
• "Service was brilliant for drinks too."
• "Staff couldn't have been more friendly and helpful."

Cons:

• "Witnessed the female staff member shouting at the young male telling him to hurry up and telling customers that he is doing her head in."
• "Quick and easy, not the best table service left our table dirty for over an hour."
• "The servers are mixed, one was lovely and the other two looked like they wanted to be anywhere else."
• "Sorry but awful management skills at this place."
• "Staff are running around like headless chickens when its not even busy."
• "Shocking service. Food was incredibly slow to come out."
• "Very slow service food came out after an hour wait and was greasy burnt and found metal from a scouring pad in my food."

Food Quality

Pros:

• "Food is good and there is a good variety on the menu, including vegan and vegetarian."
• "The food was great, excellent value for money."
• "Been for breakfast this morning. Bacon was cooked properly and not anemic. Eggs were nice and soft."
• "Will go again next year. Thank you for making our christmas day special to all the staff at the Unicorn."
• "Had a meal at the unicorn Sunday evening, the food was lovely, cooked just right."
• "The food was amazing and on time hot and fresh."
• "Food delicious, the chips are so good!"

Cons:

• "Food arrived in good time but two dishes were completely over cooked!"
• "Then got served absolutely disgusting food, how you can mess up even garlic bread is beyond me."
• "Food in this place is awful."
• "Just been for meal here.......absolutely garbage.....had a rump steak, which was tough as old boots."
• "Food had to go back as portion was tiny and burnt."
• "The food was terrible sausage over done gammon cooked on a dirty griddle chicken breast that looked like it had been sat around all day."
• "Food was greasy and steak was more fat than meat, peas were hard."

Ambiance & Facilities

Pros:

• "Plenty of space for parking and nice scenery with the trees surrounding the pub."
• "Lovely surrounding. Great selection of drinks and spirits."
• "It was quiet so we were able to find a table away from people which was nice."
• "Atmosphere was fab, table decorated lovely with crackers and party poppers, presents for the kids."
• "The pub was clean and the staff friendly."
• "The pub is clean and free from ground in food on the seats and cutlery."
• "What a great pub food drinks was great and you can't beat the price they have a bit families with young children and disabled and pushchair access TVs in booths and lots big screens to watch the football."

Cons:

• "Chavs and screaming kids everywhere, tables and floors were a complete mess. Awful, Just awful."
• "Toilets were very dirty. Ladies were stained and tissue all over floor in two cubicles."
• "Rough.... local lads f-ing and blinding, and football fans chanting throughout our late Sunday afternoon family visit."
• "So many staff work here, yet the service is beyond slow and food is often wrong. There are also screaming kids everywhere."
• "Bank Holiday advertised menu was not available. No staff in wacky warehouse so anybody could go in, not good for the children it was intended for."
• "Not disability friendly though, too many different levels inside."
• "This pub refused to serve a pint to a serving soldier with his militairy ID! Should be ashamed of yourselves of all days or any day but Remembrance Sunday SHAMEFUL!!"

Value for Money

Pros:

• "The food was great, excellent value for money."
• "You can get a meal and a drink for just over £5, so you get what you pay for."
• "Our meals were lovely and fairly priced, overall great experience at the unicorn!"
• "Cheap and cheerful. Was a nice meal."
• "The food was well cooked, very tasty and served piping hot."
• "Food is excellent with lots of offers full week."
• "Prices were good, don't get me wrong."

Cons:

• "Bit peed off Just ordered food from classic 2 for £9.99 Paid at bar and charged full price £14.59 Then told not at weekend Yet not mentioned on menu Needs adressing."
• "Very long wait for food orders on Sundays not too good if you have hungry kids with you that can't sit for over 45 minutes."
• "Paid nearly £6 for a bowl of ice cream."
• "Food is well priced but mostly overcooked."
• "Not very good food really. It's a good place for kids food or after a party."
• "Went out for something to eat last night with my partner and son after waiting a long time for our meals they were cold and burnt."
• "Pretty disgusting when they refuse to serve a pint to a serving soldier with his militairy ID!! Bad enough any day of the year but on Remembrance Sunday!! 😡😡"