The Burnt Post Reviews Summary

Food Quality

Pros:

• "The food was absolutely fantastic and arrived very quickly - a perfectly cooked fish and wonderful treacle pud."
• "Amazing food at very realistic prices."
• "Food is always excellent, and great value for the money."
• "The food is always well cooked and extremely well presented."
• "Delicious fish & chips and yummy apple crumble on a Tuesday afternoon."
• "The food was exquisite, I would say to die for but then I couldn't go back and repeat the experience."
• "Food was hot, freshly cooked and tasty."

Cons:

• "I ordered lasagna came from a microwave (dish hot, the food not in the middle) and the bottom meat was rock hard and stuck to the bottom of the dish."
• "The food was reasonable but some of it was cold."
• "Some soggy nachos half warmed on a plate."
• "The food was pitiful. Only just warm with 2 thin slices of turkey."
• "The chips were luke warm, the burger bun crumbled."
• "'Ultimate' burger was burnt beyond recognition, couldn't eat it."
• "The food was all microwaved, my kids food was some plain pasta with some tomato sauce slapped on it."

Service

Pros:

• "The staff who were there were all working very hard."
• "Always friendly and polite staff."
• "All staff were very helpful and attentive, food was brought out on time and replenished when needed."
• "Staff were helpful and efficient and replenished the food as necessary in a timely, unobtrusive manner."
• "The bar staff was brilliant and kept everybody supplied with drinks very friendly and very professional at there job."
• "The service was top class and I will be happy to go back in future."
• "The staff were very helpful and were very responsive to our requests which is great customer service!"

Cons:

• "Nobody come over to see if the meal was ok either."
• "Service was slow food was good but don't expect to be told when I ask for some more meat because the serving for a turkey roast dinner is pathetic that the chef kicked up a fuss about giving me some more."
• "It is unacceptable to wait an hour and a half for food to be served after ordering."
• "The service was horribly slow. We must have waited at least 45 minutes before the food got to us."
• "Pub seemed completely understaffed."
• "Poor service and very slow 'the waiter also knocked over our drinks on the table of which we cleaned up and had to buy our own drinks again."
• "We waited one hour and a quarter for the starter of prawn cocktail!"

Ambiance

Pros:

• "Lovely pub. Nicely kept."
• "Nice refurbishment creating a good cozy pub feel."
• "Great atmosphere."
• "Had a nice relaxed atmosphere."
• "Spacious bar area and generous outside area."
• "The place has been done up nicely tho."
• "Nice warm family pub."

Cons:

• "Menus and every surface was sticky."
• "The restaurant was cold despite asking for the fire to be put on."
• "The table we were sat at was sticky and obviously hadn’t been wiped down for quite some time."
• "After reserving a table we were given the smallest most uncomfortable table with 2 high chairs so close to other tables we were physically touching!"
• "So cold in here, lukewarm food on cold plates, didn't stand a chance of keeping warm."
• "We were very cold sat by back door being constantly opened and shut."
• "We moved twice but still were in a very cold down draught, even by the open fire!!"

Value for Money

Pros:

• "The value for money was brilliant."
• "Food quality was good and decent value for money."
• "They could easily charge 50% more & still be good value."
• "Good food. Great value."
• "Had their 3 course lunch for £8.95 very good value."
• "Daytime and evening fixed price menu is good value for money."
• "The lunchtime set meal was good value although the portion was small."

Cons:

• "Would not go there again, or recommend....."
• "Wouldn't recommend or come here again we came here for a drive out and it wasn’t a good experience."
• "Definitely will not be returning and was not worth the £45 spent there."
• "The prices aren't expensive, but certainly not cheap either."
• "They now have a new menu but really it should be called a price increase."
• "I do not agree to spending as much money on menu choices as is charged due to the quality of what I have received."
• "Food is hit and miss - over the last 18 months we've been given the excuse of 'the chef walked out/didn't turn up' twice when the food was crap after a long wait."