Address: 12 Bennetts Hill, Birmingham, B2 5RS, United Kingdom
Phone: +441214484267
Rating: 4.3
based on 447 reviews.
Service
Pros:
"Amy was amazing with the drinks, they came out so fast and they all tasted so good."
"Staff were friendly and welcoming."
"Staff very helpful smiley and kind - thank you very much -happy way to spend an important time with work friends."
"Johnathan was our waiter and was very accommodating, polite and patient."
"The lovely waiting staff helped cleaned up my clumsy spillage and replaced my drink free of charge."
"Lucy, my waitress, was friendly, helpful and attentive."
"Service by Wadii was amazing! Catered to what we wanted and drinks came quicker than expected!"
Cons:
"We did have to call for service every time we needed it though."
"The moral of the team seemed deflated and all looked very done with being there."
"Service was friendly but having lived in Mexico in the past, I wouldn’t say the food was remotely authentic."
"Greeter appeared to be having a bad day and wasn't very welcoming."
"Service was super slow. Took almost an hour to get drinks and I had to flag someone down to order food."
"Service; my friend was served with the wrong drink, and mine was forgotten about until I reminded the waitress."
"Service was terrible. Namely the young lady yesterday (23 June) who didn’t know what ‘cruzcampo’ was, their only beer on tap."
Food Quality
Pros:
"Food is great and good prices - especially the burritos and nachos."
"The food was delicious and we certainly left feeling full."
"Pork enchiladas w/ spicy rice and skin on fries were very good and the passionfruit mocktail was nice too."
"I ordered the large vegan plate - it was AMAZING!"
"Genuinely one of the best Mexicans I’ve had. The tacos were amazing."
"The restaurant boasts delicious Mexican cuisine that truly hits the spot."
"The food was delicious and made with fresh ingredients."
Cons:
"The spicy rice had a stale smell to it."
"The food was pretty mediocre. A lot of it was just 'warm', cold spots."
"The food we had was lack luster, particularly the Taco platters."
"Then the food, it took at least an hour and a half for it to arrive, we ordered tacos which shouldn't have taken so long to make since they were slightly larger than a two-pound coin, but they even arrived cold."
"The nachos and mole chicken was very salty, too salty to eat."
"Our plates arrived hardly warm and we felt they were just re-heated."
"The food tasted really bad, and we didn't like it."
Atmosphere
Pros:
"Atmosphere was brilliant, good music, decoration, no stone unturned."
"Good decor and atmosphere."
"Good vibe in there."
"Atmosphere in the dining area was relaxed and easy going and I'd be keen on trying in the future."
"The atmosphere is nice and relaxed with a bit of background music that you can still have a conversation over."
"The vibe was lively."
"The atmosphere was vibrant and festive."
Cons:
"The place feels, and probably is, like it caters more towards drinking and partying, rather than hungry customers."
"The inside is a bit quirky, the tables are quite close together and it just felt slightly compact."
"The front of house staff looked panicked, running around looking stressed which doesn’t add to a great atmosphere."
"Everyone else was quite restrained and quiet, and didn’t really seem to smile."
"There was a weird smell to the downstairs."
"Oh & the floors were sticky, not the best experience as a whole."
"The music was very annoying with every track having the same monotonous beat."
Value
Pros:
"This total meal costs £34. For 2 places of food and a black coffee."
"Good food and happy hour all day Sunday was a bonus."
"The prices were very reasonable, I was actually surprised that we spent so little compared to other places."
"For a city centre eatery prices of main dishes were very reasonable."
"Happy hour 12-19:30 - 2 cocktails for £9! No skimping on the alcohol content either."
"The cocktails are great value and I will definitely be returning."
"I had the lunch deal, such good value for money!"
Cons:
"Prices like everywhere else, but not worth it."
"The price were a bit too high for both and given the taste, it wasn't nice."
"Food quite tasty, but really poor value."
"Cocktails; the alcohol content has clearly been reduced to the point of being negligible."
"The Coke Zeroes that came were shrinkflation tiny 200ml bottles and were also expensive."
"Furthermore paying 7.50 for coleslaw with ONE piece of prawn sealed the deal with us to never go back."
"The restaurant witheld £20 of the deposit, which seemed quite mean."
Staff
Pros:
"Staff were helpful and friendly, food was excellent."
"Staff very helpful smiley and kind - thank you very much -happy way to spend an important time with work friends."
"The staff were quick to serve, and also very friendly."
"We had an amazing experience with our waitress Ruby, she recommended incredible cocktails whilst making lovely small talk with us."
"The staff are amazing, very welcoming."
"The staff were friendly and attentive without bothering us unnecessarily."
"Especially thank you to Charlotte and also Joe that provided truly excellent service and aced everything for us - really did an amazing job!"
Cons:
"The moral of the team seemed deflated and all looked very done with being there."
"Greeter appeared to be having a bad day and wasn't very welcoming."
"Once the table was ready another member of staff lacking some people skills took our order."
"Disappointingly slow service on a Monday evening. Staff ignored us for over 40 minutes."
"The manager and staff were ignoring us as we waited. We had to constantly call for their attention to actually get them to help us."
"Service was terrible. Namely the young lady yesterday (23 June) who didn’t know what ‘cruzcampo’ was, their only beer on tap."
"Have to say staff are miserable, lack manners, and don't even smile or say thank you or please."