Madera at Treehouse London Reviews Summary

Views and Ambiance

Pros:

• "The views from the tree house are spectacular --you watch the evening traffic as you sip your drink."
• "Madera offers a picturesque sight on the 15th floor, a beautifully designed space with dining sensibly arranged on the outside to enjoy the views of central London, and a lively atmosphere."
• "We had such an amazing time at the restaurant, since we entered to the building till the end of our dinning experience. The view was incredible, luckily we had the opportunity to watch a nice sunset over the city."
• "Stunning downtown views accent this dimly-lit space, filled with natural materials."
• "The atmosphere, views and decor are great but the service takes a while."

Cons:

• "Views were obstructed by scaffolding, diminishing the overall experience."
• "The view was terrible but that was due to scaffolding for building works."
• "Don't be put off by the rather ugly office block look on the outside, once inside you are whisked up in the lift to the restaurant, where you are greeted with views across the capital and stylish decor."
• "Very disappointing experience. I had booked this some weeks in advance and has requested a table next to the window with a good view. This request wasn’t accommodated."

Food Quality and Taste

Pros:

• "The Mexican food is served in à la tapas.. you just choose. The wine and the cocktails equally flowing."
• "From start to finish, we received stellar service and attention from Jean, who was positive and bright and attentive. The brunch was well presented, fresh and delicious."
• "Some of the best Mexican food we have had in London."
• "I have been to mexico and california and have eaten fantastic Mexican food there. The tacos I had at Madera were the best I have ever had."
• "The food is absolutely amazing, the chicken and beef enchiladas are delicious and real mexican flavours!"

Cons:

• "The food was ok, I got the flatbread pizza with arugula and mushrooms - it was cooked great but the toppings were under-seasoned."
• "Food was not great. The menu seems to have changed drastically since I went there last and the vegetarian/vegan options are all the same vegetables (cauliflower)."
• "The food was average for the price you pay. I’d expect a lot more. The non-alcoholic cocktail was excellent; however, the cocktails weren’t the best."
• "The food was mediocre we had 1 menu for 10 pers, so if you’re a group of ten + don’t waste your time they will make you share 2/3 dishes to share for 60£ per pers (even if you’re paying bottle that are expensive)"
• "The food was good but the service was not. For food, we got the fajita bowl, enchiladas, and beef barbacoa starter - would recommend all 3. The starter came out before our drinks."

Service and Staff

Pros:

• "Very pleasant servers that just makes this place homely. Loved the whole experience"
• "Staff were outstanding and food was beautiful and tasty. Super quick with the food and staff so attentive all the time."
• "I came here for a friend's birthday brunch earlier this afternoon, and we were served by Reggie. He was such a delight and he made sure we were satisfied with our food and even assisted us with group pictures."
• "Our server was kind and funny, ensuring to attend to all our needs. The cocktails were a lovely accompaniment to our brunch."
• "The service was very attentive and was constantly approaching the table to ensure everything was ok. We are definitely coming back, and I highly recommend!"

Cons:

• "The waiter was awful. We’d sat for about 15 minutes before we had to actively try get a waiters attention."
• "Service was very poor with the waiter taking a very long time to order drinks (and questioning our choices) and an even longer time to bring them over."
• "The service wasn't great considering there were only about 6 other people in the restaurant."
• "Service was good but it was busy and they seemed rushed off their feet. Missed a couple of things we ordered and were very slow with the bill."
• "Service was good aside from the waiter and waitress more interested in chatting to each other"