KOL Restaurant Reviews Summary

Food Quality

Pros:

• "The food was amazing, both comforting and extremely innovative, especially the oyster mushrooms and pine nuts in bone marrow broth and crab flan."
• "Every dish was better than the last. They were all unique, flavoursome and unlike anything we had ever had before."
• "The best Mexican restaurant in London. To enjoy Mexican cuisine in the form of fine dining with crazy creativity and marvelous flavors is just a very rare experience."
• "Among the dishes I particularly enjoyed, the 'Pleurotus Mushroom' was a delightful surprise for mushroom enthusiasts."

Cons:

• "First time trying out at a Michelin star Mexican cuisine restaurant. Didn't suit my palate and the dishes were not fantastic."
• "Some individual dishes fell below our expectation (e.g., the milk drops & chili tacos compared to their counterpart in the regular menu - langoustine tacos)."
• "The octopus was a bit disappointing as it was tough and chewy."
• "I had dinner here and chose a 6-course £70 tasting menu. Almost everything was tasteless, very disappointing experience."

Service Quality

Pros:

• "The service was impeccable, staff were friendly and helpful which you would expect from a restaurant of this calibre."
• "The service is phenomenal and the atmosphere is lovely and unpretentious."
• "Service wise, everyone was attentive and patient with our questions about the food and drinks."
• "The staff was extremely friendly and so attentive to us."

Cons:

• "Service was ok as well. Overall atmosphere was great but could do better for the price tag."
• "The service was much like the food, average at best. Left hungry and disappointed."
• "The vegetarian in our party wasn't overly enamored with the meal."
• "Service was not quite attentive enough but suited the laid-back atmosphere."

Ambiance and Setting

Pros:

• "Every detail is perfectly placed. From the beautiful interiors, the smell of copal at the entrance, the furniture and lighting so well executed!"
• "The open kitchen added to the experience as you were able to see, hear and smell what was going on throughout the event."
• "The aesthetic of the restaurant was truly unique and breathtaking."
• "Nice atmosphere and very attentive service."

Cons:

• "If you go, be sure to ask for a table that is away from the prep area. We were seated right by the prep area and it was really unpleasant/awkward."
• "Overall environment is great and cozy. Music loud enough not to hear the waitress explaining the dishes."
• "Service was very aggressive and felt like we were having to stress through dinner."
• "The service and staff are so so nice and helpful, we loved the cocktails, but the food was just ok, nowhere near worth the money."