Took Took West Hampstead Reviews Summary

Category: Thai restaurant London

Address: 221 W End Ln, London, NW6 1XJ, United Kingdom

Phone: +442074338212

Rating: 4.6
based on 369 reviews.

Food Quality

Pros:

  • "The Malaysian Laksa was delicious!"
  • "The food was delivered very fast, looked beautiful and tasted delicious."
  • "The food has been delicious."
  • "Really top quality, delicious Thai food."
  • "All super tasty & fresh."
  • "The food was fantastic and the music was amazing."
  • "The food tasted very authentic, with a very relaxed atmosphere."

Cons:

  • "The pad tai tasteless. The vegetables limp."
  • "The food was bland and unimpressive."
  • "The sauces felt a little thick and overly sweet, none of it tasted 'fresh'."
  • "The chicken green curry was runny and chicken rubbery."
  • "The food was awful. We had the chilli basil prawn and chicken pad Thai. Honestly the worst Thai food I’ve ever tasted."
  • "We ordered the prawn tempura - but it was tiny pank covered prawns that were cold."
  • "The food was not edible. £30 down the drain."

Service

Pros:

  • "The staff are always so friendly and accommodating."
  • "The service from Sachin was 10 out of 10, very friendly he made the evening amazing."
  • "Staff are very friendly and provide excellent service for both dine in and takeaway."
  • "Service was great and the team at took took were very attentive & helpful."
  • "The team were friendly and had great balance of being attentive while letting us enjoy our meal."
  • "The staff were also super friendly, kind and chatty."
  • "The staff is too sweet and friendly."

Cons:

  • "Even the manager of this restaurant was so rude and kept telling the chef off in front of clients."
  • "Very poor customer service and rubbish food."
  • "The service was awful. The staff were unfriendly."
  • "However, even if we were really quick and finished just some minutes after being served, members of the staff were staring at every single bite of us in order to finish off early and leave the place."
  • "The restaurant was empty, however we were still asked if we had a reservation which made me feel a bit of a bother."
  • "However the behavior of the staff very unfriendly."
  • "The staff is clueless about good service, and they all looked like they didn't want to be there at all."

Value

Pros:

  • "Portion sizes were very generous and price was great."
  • "Ordered takeaway from Took Took: great quality food, everything was made with fresh & flavorful ingredients."
  • "It is not expensive, and the food is delicious."
  • "Food is interesting,tasty and reasonably priced."
  • "Always fresh ingredients and affordable prices."
  • "The food was priced reasonably and I would definitely recommend this place and eat here again."
  • "Delicious food, generous portions and very affordable prices."

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