Busaba Bloomsbury Reviews Summary

Service

Pros:

• "The staff, Cassidy and Sabine, were attentive, genuine and a delight."
• "The staff are amazing and helped us navigate the amazing menu."
• "Staff were friendly and attentive."
• "The service was attentive and very friendly."
• "Service was great, everyone is friendly and smiling."
• "Service was friendly and efficient."
• "The service is really first class."

Cons:

• "Service was slow and it was very noisy."
• "The waitress was so miserable and it took so long to get our food."
• "Terrible service, ignoring Asian customers and prioritising other customers."
• "We waited a very long time for our food to be served."
• "No matter how many times I called the waiter, they were not responding."
• "For some reason we couldn't get service from any waiter only the man I presume to be the owner who was hit and miss all night with his service."
• "Unfortunately the service was very inattentive."

Food Quality

Pros:

• "The food and spices used are authentic and delicious."
• "Great tasting food, better in my opinion than so many Thai restaurants in the UK."
• "The chilli beef rice bowl which was a generous portion and tasty."
• "The food is always on point."
• "Tasty, reliable Thai Food as is to be expected from a Busaba."
• "The food was delicious, all commendation to the chef."
• "The somtam, chili prawn rice, calamari and chicken satay is amazingly delicious."

Cons:

• "The Tom Yum Gong soup is the worst I had in my whole life- It's not Tom Yum Gong at all I think."
• "The food came out room temperature and portions are small."
• "The calamari was the main draw that kept us coming back for more, but even this was not up to the usual standard."
• "The food was decent but dull, your standard chain Thai fare."
• "The food just doesn't taste too great."
• "Takeaway order of tofu pad thai and red curry jungle chicken were both some of the worst thai food I've ever had."
• "The Pad Thai is horrible, taste bland and sad looking."

Ambience

Pros:

• "It has a commercial, chain feel to it but is a fun spot for dinner with friends."
• "Beautiful and spacious interior with big tables and comfortable seating."
• "The atmosphere was great, and the interior decor was lovely."
• "It's nice and large, and pre-booking is recommended."
• "The restaurant has a very warm and welcoming ambience with terrific lighting which made it especially enticing on a cold spring evening."
• "Ambience earns a solid 4 out of 5; while not the most culturally resonant, the modern twist on Asian aesthetics adds a unique charm to the dining experience."
• "Beautiful ambience, gentle music and attentive service."

Cons:

• "Table was not cleaned."
• "The high noise level is the antithesis of the 'zen' experience being touted."
• "This is a noisy, buzzy place with communal tables. It's a really great atmosphere."
• "The only downside is the restaurant is very noisy with no sound protection from other tables."
• "Atmosphere was more like a take away Thai at a train station."
• "It’s a filthy, dirty hole that hasn’t had the decaying decor touched in nearly decade."
• "Minor gripe against the bench seating though. It's fine when other parties aren't too big, but when you have a party taking up 2 sides and are screaming across to each other, it gets quite annoying."

Value

Pros:

• "We even promptly got a good discount as a UCL student."
• "It's definitely reasonably priced."
• "It is great value for money, even for students."
• "The prices were great value for money."
• "It's definitely reasonably priced and have a comfortable setting to catch up with friends."
• "Still a very accessible experience with quality food served without fuss in a tasteful environment at reasonable prices."
• "Great food at affordable prices, highly recommended."

Cons:

• "They had the audacity to add almost 6£ service charge for murdering my lunch experience."
• "Found it a little pricey for what you get."
• "Their portions are ridiculously tiny for the price."
• "Used to be great and affordable but recently their menu has changed, food portions aren't as big and prices have almost doubled."
• "The staff were friendly but the bill came up to be a little pricey."
• "All of this at a premium price."
• "Even with the discount... it was overpriced."