BAW Reviews Summary

Atmosphere

Pros:

• "At the beginning when I entered the atmosphere was amazing - the smell and the colors with beautiful music."
• "The relaxed but cosy ambience with bright island vibes probably helps to lift up the spirit too."
• "Love the music and decor, especially the floor."
• "My office is 50m from BAW. The food is great and the team are friendly and kind."
• "The restaurant has a nice atmosphere, and the staff is very friendly."
• "The restaurant itself was wonderfully decorated and very clean."
• "I LOVE YOU GUYS! THANK YOU SO MUCH FOR THE FREE GIFT OF THE CHOCOLATE MOUSSE! YOUR FOOD IS ALWAYS AMAZING AND I APPRECIATE YOU SO MUCH THANK YOU THANK YOU!!"
• "Atmosphere had more of a cafe feel to it. Service was good although the waiter didn't know much about many of the items on the menu."

Cons:

• "Atmosphere is great too, however, it would be nice to have bigger and nicer facilities."
• "I didn't think the Thai food at Baw was that good and it didn't taste authentic. The service was fine but what really grossed me out was the kitchen. It was small and filthy with rubbish overflowing."
• "Not the most welcoming service. Food took a really long time to come even though the place wasn’t crowded."
• "Food was fantastic! People were really nice, but the service was terribly slow. They seemed to focus more on deliveries than the people at the restaurant. Over 45 mins just waiting."

Service

Pros:

• "The employee welcomed me and gave me a table, immediately given me the menu and tell me that if I need anything just call me and I will help you."
• "We have been served by Imran and Akshay for years."
• "The food and service at this restaurant is amazing! Highly recommend the Butter Chicken and Basil Rice!"
• "The food isn’t oily, staff are helpful and polite especially our server Akshay."
• "Amazing hospitality, great recommendation from the menu by the manager."
• "The staff were pleasant and accommodating."
• "The staff tries just a little too hard, need to get the casual experience right. This isn't a fine dining experience."
• "Absolutely Beautiful food :) I love Spices and every taste was spot on so 10 out of 10. So friendly staff fast quick and with a huge smile."

Cons:

• "Well, unlike the other I can’t just give 5 stars because only they were welcoming."
• "Came in for the lunch menu, and was told they don't do it no more with no apologies provided for falsely advertising their menu online and not removing a menu they no longer have."
• "There was missing part of the order. Initial reaction from them wasn't great."
• "Sat down with my partner to eat here, firstly was brought something I didn’t order and when I explained that I didn’t order it I was told that I did and called a liar by our waiter."
• "Very quick service, and friendly staff. I often drop in by myself if I'm back late home from work and need something to eat and love how quickly I get get a delicious, high quality and well presented meal (plus they do cocktails!)"
• "Didn't like the way the manager treat the waitress,she was kind and attentive...food was ok but lost my appetite with his attitude the Indian manager is amazing..."
• "Had a take away from there on Saturday took over a hour to deliver the food was cold and tasted horrible,the beef was uncooked still waiting for call back from the manager."

Food Quality

Pros:

• "I ordered beef ginger, the portion size was good and the taste was super 👍🏼."
• "If you're after simple thoughtful dishes with just the right bit of oomph, congratulations you may have landed at the right pad."
• "Some of the best Thai food I have had in London! Generous portions and you can tell effort has gone into each dish."
• "We have gone here multiple times as a family and the Indian food is always at an amazing standard."
• "Chef definitely made sure that he lived up to the expectations and would score him 10/10 for the presentation and the taste."
• "One of the best butter chicken curries I’ve ever had! I go there for lunch at least once a week and the staff always been friendly, food super delicious and fresh!"
• "Very lovely and colourful decor, friendly staff with good knowledge of the menu but the most important one is of course the food! Which was very delicious, fresh, well presented and served very fast."
• "Had eaten inside but this was first takeaway. Delivered hot and well packaged, and was as delicious and fresh as eating in the restaurant."

Cons:

• "Well, unlike the other I can’t just give 5 stars because only they were welcoming. As always giving the honest review, the food was not as everyone experienced."
• "Okay well that was unusual...the Indian food was better than any of Thai/Pan Asian food...not sure what's going on..."
• "I didn't think the Thai food at Baw was that good and it didn't taste authentic."
• "Got delivery from Deliveroo, the food got delivered very fast about 10 min the driver took only 2 min to arrive, ordered the mini plate of selection of spring rolls don't know what the selection was they where all the same and not pleasant."
• "Ordered from Deliveroo. Delivery was fine. I have ordered: 1 Chicken Pad Thai 1 Green Curry - Prawn. Doesn’t nor taste like Thai food, it tastes like Indian food or whatever but the taste isn’t pleasant."
• "Atmosphere had more of a cafe feel to it. Service was good although the waiter didn't know much about many of the items on the menu. Food was a bit hit and miss."
• "I used to really like this when it first opened but about a year ago I felt it had gone a little downhill so was really pleased when I tried again recently and food was back to previous high standard."
• "Located conveniently in the centre of Mill Hill high road, a small and clean Asian restaurants. Although claims to be serving a lot of Asian cuisine, I doubt it does a good job at all of them."