Lost & Found Knutsford Reviews Summary

Service

Pros:

• "Please kindly pass on our grateful thanks for the exemplary service provided by Emma the supervisor and Laura our waitress."
• "I can't fault the whole team for helping to make my party such a huge success and a very memorable occasion."
• "Staff went above and beyond to help with whatever we needed!"
• "Staff were very friendly and well presented."
• "Welcoming staff and friendly management, always on hand to help out."
• "The staff were very attentive and made us feel very comfortable and stress free on the day."
• "All of the staff were amazing- especially Jake and Sarah who looked after our party brilliantly."

Cons:

• "Service was slow to take a drinks order, slow to deliver the drinks, slow to take a food order, slow for food to be delivered."
• "Service very lacking. Very slow to clear the table between courses."
• "We noticed numerous tables waiting 30mins just for drinks."
• "Service patchy, we were introduced to a member of staff who was supposed to be looking after us who, after he had taken our order, more or less disappeared!"
• "Service was pretty bad, very slow and they forgot some of my order."
• "We had to wait a while to be served after we sat down with no-one asking if we wanted drinks."
• "We waited about 15 mins before someone took our order (it wasn't at all busy)."

Food Quality

Pros:

• "We shared the chateaubriand and it was EXQUISITE!"
• "I can’t tell you how many compliments we’ve had about the gorgeous food, friendly staff and how beautiful the venue was."
• "The food was beautifully cooked and presented - credit to the chef/s."
• "Couldn’t fault the service, or the food."
• "The food was absolutely delicious, arriving quickly and on time, without any problems or delays."
• "Food was lovely and very reasonably priced!"
• "The food was fantastic, tasty and good value for money."

Cons:

• "Food was bland, salmon bland, pizza not that special at all, Massala fish had no fish…it was mostly batter."
• "The chips were over cooked and so was the fish very disappointing for the price."
• "The thick cut chips were inedible, tasted old, and again, over cooked."
• "I’ve eaten a few times at lost and found and have been incredibly underwhelmed by the tasteless and poorly presented food."
• "Food average starters and sweets very expensive and not worth the money."
• "Food was very average had the fish and chips."
• "The lamb ribs starter was lacking any meat, and the calamari was very rubbery and over cooked."

Ambiance and Venue

Pros:

• "The atmosphere was lovely and we were also able to chat to our family without having to shout over the noise."
• "The building is amazing, a great place to dine and have drinks."
• "A beautiful building and a very pleasant ambient setting inside."
• "Such an amazing building."
• "This place definitely has the WOW factor."
• "The decor and atmosphere were wonderful (even in the toilets, we loved the old-fashioned plumbing and decorative ceilings)."
• "The building is beautiful, the interior is stunning."

Cons:

• "First impressions, we sat in the banquette table the valor seats were dirty, the menu was sticky and flower on the table was wilted, in what looked like pond water."
• "Smoking was allowed, which I didn't think was particularly acceptable."
• "The presence of dogs in the restaurant... one of the dogs was barking at frequent intervals for quite a while and was disturbing other diners."
• "It was like sitting in the middle of pub full of people drinking and being rowdy having a meal."
• "As there's little soft furnishings, it's very noisy."
• "It was full of people who thought that their wealth made them think that they can speak to people rudely and without consequences."
• "The only negative we can think of was the presence of dogs in the restaurant."

Value for Money

Pros:

• "And all in all it was such good value for money I can’t believe it was less than 90 all together with service."
• "Came here for Bottomless Brunch and is definitely value for money!"
• "Good portion, value for money. 2 coffees, waters and 1 sandwich for around £15"
• "Great value for money, and the service was 11/10."
• "The food was great, and half price for the whole of January which makes it even better."
• "Drinks are reasonable."
• "Fabulous food and service, a beautiful restaurant."

Cons:

• "Drinks were a little expensive."
• "Overall not great value for the price at all."
• "£94 between 3 people for two courses and 4 drinks (only 2 alcoholic), is quite pricey."
• "Very disappointed to hear that staff only receive 2% of the tips we leave."
• "The wine per glass prices are astronomical..£12.50 for a large sauvignon!!!"
• "It seems a nice place to have a drink but as for the food on that Christmas menu... it definitely wasn't worth nearly £800!!!"
• "Starters and sweets very expensive and not worth the money."