Correct Choice Windows & Doors Ltd Reviews Summary

Company Service and Professionalism

Pros:

• "Craig made the whole process easy as he offered great honest advice with various recommendations but also listened to our ideas."
• "We were impressed by Craig’s building knowledge and no nonsense approach, no pushy sales talk."
• "Craig is honest and fair in his advise, and Mark and the install team are relentless at getting the job done."
• "Correct Choice Windows are exactly as it says. No hard sale just great advice and a great price."
• "First class from start to finish. Craig set the tone with his professionalism and openness."
• "Whole process relaxed and without incident. Flawless from start to end. Workmen friendly, respectful."
• "I first got in touch with Craig last year, but couldn't go through with work at the time. I called again in the new year and he provided a new quote."
• "Craig and his team are fantastic. They are professional and punctual and can’t do enough to help you."

Cons:

• "We had a man come to price up our windows and his manner was terrible and completely unprofessional."
• "Used based on reviews I read, appointment booked for 9am we arrived 10mins early, 30mins later still no show."

Quality of Installation and Workmanship

Pros:

• "Mark and Jack, the fitters were brilliant, Punctual, Professional and hard working."
• "Super happy with my new patio doors from correct choice, exactly what I wanted, right down to the orientation of the doors."
• "Mark provided solutions to any issues on site and Craig was always in contact so we really felt looked after during the construction."
• "Our old conservatory was a waste of unused space, either too cold or too hot, plus recurrent mould issues due to its plastic roof."
• "Highly recommended local company, we had all our windows replaced plus a new 2 leaf bifold door fitted and the quality and service were excellent."
• "Correct Choice Windows are exactly as it says. No hard sale just great advice and a great price. Workmanship top grade, fitters amazing with great care taken within my home."
• "The guys that installed the doors arrived on time, were polite, friendly and took all the mess away, the doors feel good quality and were installed to a good finish."
• "The windows are amazing and the room immediately felt much warmer and safer."

Cons:

• "Had a dining room window changed into a french door. Absolutely brilliant service from everyone involved at Correct Choice. Delivered exactly what was promised with no pressure at any stage of the ordering or installation process."

Customer Service and Communication

Pros:

• "Every thing was left clean and tidy and all the old conservatory taken away."
• "Communication between Craig and his team was excellent all the way through."
• "They delivered on all their promises from appointment dates, to start times through to completion and the quality of work."
• "Our experience with this company is nothing short of fantastic. Craig came out to quote us and it was a refreshing change to deal with someone who was clearly enthusiastic and passionate about their business."
• "Great job and excellent customer service and good value. No high pressure sales, good advice on window choice and options."
• "Craig kept in touch for dates, extra info etc before the window was fitted and was very helpful by phone and email."
• "The guys Nick and Jack worked hard and clean to minimise disruption, they were polite and professional keeping me informed whilst they were here."
• "Having been let down by a cowboy company I was recommended to Craig and his company from dealing with his good lady (name for which I have forgot) the process was seamless, nothing is to much trouble and service is more than expected."

Cons:

• "To suggest that we were rude or shouted at somebody on the phone is a convenient lie to make yourselves look reasonable."
• "Craig and his team have truly made our house look brand new! Professionals from start to finish, they completed everything we asked for to a very high standard."