Udupi Shivalli Reviews Summary

Food Quality

Pros:

• "Brilliant food, very authentically South Indian style cuisine, prices very reasonable for excellent portions."
• "The vadas were impeccably spiced, providing a burst of flavors in every crunchy morsel."
• "The soup had a nice firey ginger taste to it and the Thali boasts amazing flavours."
• "Absolutely tasty food at a incredible price."
• "The food is simple yet bang on the flavours everything on menu is cooked with love and care."
• "The idlis were soft and fluffy, melting in my mouth with every bite."
• "Lovely authentic south indian food. Fresh and exceptionally tasty."

Cons:

• "half the dishes were either sweet or bland."
• "Worst thalli I ever had."
• "The curries in the buffet were luke warm, bland curries and watered down."
• "That was a disappointing and deflating chilli paneer takeaway I just had."
• "The food taste was just average and nowhere close to our previous visits."
• "Poori was good but the rice and curry was bad! It was so watery and tasteless."
• "Everything is same, there is no difference in any curry.."

Service

Pros:

• "The staff are very pleasant and very accommodating."
• "The serve provideed was at the top level. The waitresses who served her so polite and humble."
• "Service was fast and the waiting staff is very friendly and helpful."
• "Service is nice and friendly."
• "Staff very attentive and friendly, food arrived promptly and was phenomenal."
• "The service is friendly and the food is divine."
• "The service is excellent. The staff friendly and considerate."

Cons:

• "They do not take card payments at lunchtime so you need to pay cash."
• "service of Poori and Dosa is excruciatingly slow."
• "Waited 15 min for drink."
• "The manager showed no interest in hospitality."
• "Very much disappointed with the service. Very rude and cheat manager."
• "Service is very slow they have put up all the prices and the charge an additional 10% service charge."
• "The service for the food is really slow."

Value

Pros:

• "Great value at £15 a head for a vast amount of starters and mains!"
• "For the price, the buffet served in this place is second to none."
• "Highly recommended and very reasonable in price."
• "Absolutely fantastic. We travelled 50 miles to get here and it was totally worth it."
• "The buffet here is amazing value. The food is fresh and readily replenished."
• "And extremely good value!"
• "The food is priced generously, as are the portions."

Cons:

• "A bit expensive on the purse, but drinks also available."
• "Not worth the price."
• "They have put up all the prices and the charge an additional 10% service charge."
• "They have just become greedy and service is very slow they have put up all the prices."
• "parking is PAID."
• "The guy at the till tried to charge me 3 times on the card."
• "We were attended after half an hour."

Ambiance

Pros:

• "Huge points for the ambiance and the look and feel."
• "Once inside you're transported to village India."
• "The atmosphere was as ever, relaxed, welcoming, and friendly."
• "Tasty South Indian cuisine with a wonderful atmosphere."
• "Great family run place. Lovely atmosphere, comfortable but not too posh."
• "The restaurant itself could do with a little TLC / a lick of paint."
• "The place is neither small nor big but might look cramped if the tables are all occupied."

Cons:

• "The biggest downside is lack of changing facilities for babies."
• "also NO BABY CHANGING FACILITY."
• "The restaurant were very nice to ensure everything was vegan."
• "don't really think this is run by any Udupi guys or kannadigas either...so they are not authentic."
• "The manager tells us that we need to eat fast as he is closing the restaurant."
• "The staff are friendly but need to be more proactive in asking what the customer wants."
• "The manager was really aggressive, and even got physical with me."

Authenticity

Pros:

• "Typical Karnataka style making, really felt home cooked."
• "They’re the only one authentic Karnataka food though sadly they’re not interested in business."
• "The best South Indian restaurant in Leicester. Food is authentic to the last detail."
• "real authentic taste and vibe, that remind me of all the nice memories of India."
• "authentic food which is given to us from a family business."
• "Every dish is authentic to the last detail and takes you back to your home town."
• "The dishes served at Shivalli are 100% authentic."

Cons:

• "Cannot believe how this place can have high reviews."
• "The manager showed no interest in hospitality."
• "One of the most arrogant and rude staff I have ever come across."
• "The guy and Lady at reception - treated us very badly."
• "The manager replied in aggressive tone that it is his protocol and he has to close."
• "Absolutely disappointed, I ordered a take away from Shivalli's and the lentil soup was watery and sour, no taste whatsoever."
• "Not really an authentic udupi recipe."