DosaXpress Reviews Summary

Service

Pros:

• "Vivek and team are always there to help you choose what delicacies you would like."
• "The service and food was still great which has left me in a dilemma of whether or not to return again."
• "Friendly staff and chilled atmosphere if able to eat in."
• "The customer service is awesome."
• "The staff were very polite and friendly."
• "Very fast and very efficient service!"
• "The gentlemen at the restaurant were very pleasant, friendly and welcoming."

Cons:

• "I have been a regular visitor for this place for 8 years but recently the waiters have become extremely rude and disrespectful in their approach."
• "Be prepared for service as only 2 person are there how manage on all tables."
• "The worst service I ever had in UK."
• "Waiters were rude."
• "Service is absolutely terrible!"
• "The waiter was confrontational and said he cleaned it."
• "The person who served was very rude, and was refused to attend and neglected."

Food Quality

Pros:

• "The Chicken kothu parrota is exactly like that I've had in India."
• "Spicy mains well judges just right and fragrant as you'd expect."
• "The dosa was amazing, really delicious and the chutney also."
• "Loved eating authentic South Indian food!!! Spice level was just like back in India."
• "Very tasty and spicy food.. Chicken fried rice, the best and fresh food in the house."
• "Tasty, freshly cooked food. Loved the dosas and the vadas. Not oily at all."
• "Best Indian food around with a real kick to the dishes!"

Cons:

• "Dosa was not crispy thought i had ordered particularly a crispy one."
• "Food presentation was horrible, white plates have turned yellow, sambhar still did not taste good and pani puri was Horrible."
• "The sambar was another level of tasteless."
• "The cauliflower manchurian was weird."
• "The food was full of oil. The oil from poori's was dripping."
• "The curries and chutney served with it was really cold."
• "The dosa batter tasted spoilt (or not ready) when tasting the dosa."

Atmosphere & Cleanliness

Pros:

• "The restaurant is cosy and intimate."
• "As a student away from home, the ambiance took me back home."
• "The place is clean and service good."
• "Missed south Indian food from back home and dosaXpress assisted nicely in relieving the misery."
• "The environment is so relaxing and the staff are very kind and hospitable."
• "Overall hygiene and maintaining the South Indian ambience 👌🏻👌🏻👌🏻."
• "Authentic south Indian cuisine, really generous portions, unbelievably cheap prices."

Cons:

• "The place was empty which made all the dirt on the floor, walls and tables visible and the place smelt like a public toilet."
• "Worst dinner experience, restaurant not heated up, poor quality plates and cleanliness, no proper parking facilities."
• "The decore looks a little tired and dark."
• "Freezing cold seating area."
• "The tables were dirty and the food debris lying on table was literally thrown to the floor while cleaning the table."
• "Interiors are below average and not very clean."
• "The place itself is not the most welcoming spot."

Payment & Pricing

Pros:

• "They only accept cash."
• "Look at the prices! Cheaper. Delicious."
• "Very affordable rate."
• "Service is lacking but this place isn't about that, it's about good food at fair prices."
• "Good value for your money."
• "Good food very reasonably priced."
• "Super tasty food, good value."

Cons:

• "Couldn’t rate it 5 star as they yet don’t accept card payments. It’s a big inconvenience."
• "We were asked to pay all in cash."
• "Payment taken only in cash!!!"
• "Paid around £30 cash as you don't take card payment."
• "Please note it's cash only."
• "Also its CASH ONLY! Not sure why!!!"
• "The one and only thing i feel bad was the payment as they only accept cash."