Prince of Wales Reviews Summary

Service

Pros:

• "The bar service was efficient and friendly."
• "The staff were very friendly and attentative."
• "Ashley who made us feel very welcome and made sure we found a table as it was very busy."
• "The staff were attentive and friendly, creating a nice atmosphere."
• "Attentive, polite and friendly staff. Great service."
• "We were served by Justyna and Cristina. These two ladies did a great job!"
• "Knowledgeable, friendly and welcoming staff. Will return soon!"

Cons:

• "Inexperienced staff, didnt know what drinks were."
• "£6.15 for a pint of Hop house 13, yer having a laff!!"
• "Good place ruined by an unhelpful bar tender who claimed that the hot drink machine was closed down."
• "Staff could learn to smile a little more, not overly friendly, performed their role and that was about it."
• "The staff was grim and the tables and floor sticky."
• "Many of our group left without food and communication skills were extremely limited due to the staff members lack of English."
• "Very bad service. The waiters were very unfriendly, they didn’t laugh once."

Atmosphere

Pros:

• "Brilliant atmosphere for a Sunday afternoon of live football."
• "The atmosphere was very cozy and the Christmas lights made it even better!"
• "Great place with a very lively crowd."
• "Atmosphere was electric as everyone was having such a good time."
• "Busy place with a good vibe, staff are lovely and always happy to help."
• "Great atmosphere."
• "Probably the noisiest pub I’ve ever been in - it was buzzing, a great atmosphere."

Cons:

• "The freemasons frequent this pub and they bring down the atmosphere."
• "Surly staff. Asked about an advertised offer, got a half arsed answer with a half arsed serving of it."
• "Suddenly TV goes off right before big match Sunday afternoon. Shocking!"
• "The barmaid... was sullen, grumpy and just plain rude!"
• "All that glitters isn't gold. Read the negative reviews. They are spot on."
• "Too busy. We made a reservation and they gave us a table but there were so many people that we had to share our table and people were standing everywhere..in front of us.. behind us!"
• "Avoid at all costs as the manager is a complete liar and accuses customers publicly of false accusations."

Food & Drinks

Pros:

• "Food (in my case Fish & chips) was what you’d expect and did the job in a positive way!"
• "The food was good and they have a good variety of beers."
• "Steak was a little cold but the gremolata topping was really nice, chips were perfect."
• "I had a very nice 'Steak and ale' pie, my colleague had the vegetarian nachos."
• "The wings were really good, not as spicy as I expected but still really juicy!"
• "The food was amazing, we ordered nachos and chicken wings with spicy sauce."
• "The food was delicious, fresh and hot. I personally ate a loaded burger which was very appetising and very much filling overall."