Blackberry Farm Park Reviews Summary

Staff and Service

Pros:

• "The staff were really friendly and polite, they would get 5 stars."
• "The staff were so friendly and lovely to her."
• "Staff especially the 2 girls on the pony rides were amazing."
• "All other staff very helpful and friendly especially the young chap doing the tractor and barrell ride and the Lady, Maddy, who was doing the pony rides was great with the children."
• "Staff are so helpful and full of smiles all the time."
• "Friendly and helpful staff."
• "The staff caring for the animals are so kind and knowledgeable."

Cons:

• "The only negative was there wasn’t enough staff around especially when handling the small animals."
• "Another really unfortunate thing today there was an issue with a staff member within the cafe who came across quite rude."
• "The cafe staff were not very professional no smiles etc found them to be rude."
• "The lady on entrance was a bit rude and wouldn't accept that one of our party is disabled without proof of ID."
• "The staff didn't seem sorry when I told them either."
• "Great space but unfortunately the staff were rather rude, unhelpful and condescending when I was enquiring about the membership details."
• "Nobody who works here knows what they are doing, and they all appear to be 17 years old."

Facilities and Cleanliness

Pros:

• "The place extremely clean."
• "Every where was clean and tidy."
• "Very impressed with the cleanliness of the farm and noticed the staff wiping down equipment etc and hand sanitizer dotted around everywhere."
• "I was very impressed with the cleanliness and hand washing stations."
• "The place was spotlessly clean, the animal dwellings were clean and the animals looked happy and well taken care of."
• "Lovely friendly staff who I noticed were outside a lot cleaning and sanitising playground equipment regularly."
• "Staff were regularly cleaning equipment in the playground."

Cons:

• "The two things that let the day down a little was the toilets. Only one working near the play area."
• "The main issue was the play areas, they were absolutely filthy and tired."
• "Since the work that has been done Blackberry Farm is much improved. The toilets and baby changing facilities were unchanged and are quite frankly disgusting."
• "The most disgusting soft play area we’ve been to! Left immediately, staff wouldn’t refund us."
• "Cafe disappointing, tables not wiped, floor covered with food, hygiene is not a favourite subject here."
• "The baby changing room was filthy."
• "The soft play was a little grubby."

Value for Money

Pros:

• "Great for kids, and there's half price entry if you head over later in the day."
• "It's A great place to go, Plenty of activities for children and a fare amount of animals that are well kept and looked after for. Tractor rides come with the price of entry so you don't have to pay per ride."
• "There is a lot for them to do and almost all of it is included in the entry price."
• "Overall, really good value for money as you can easily spend all day here."
• "It wasn’t over priced at all."
• "Admission wasn't too pricey either 👍🏼."
• "Very reasonable prices to get in as well."

Cons:

• "Expensive day out. I think its one of the only places you have to pay for a 2 year old."
• "Good fun for the kids, but the pricing compared to say Knockhatch is expensive."
• "Very expensive. Adult tickets are the same price as children but other then running around after your kids there is nothing for the adults to warrant the price of the ticket."
• "Felt a bit overpriced for £12/child, same price for an adult."
• "Grandchildren (3 and 5 years) enjoyed the morning. Expensive for family of four though, only children under two years avoid paying full price."
• "Great for the kids, but boy oh boy is it expensive!"
• "£36 for a family of four seems toppy but enough there to justify."

Food and Dining

Pros:

• "The cafe does lovely tea and coffee and overall we all had a wonderful day."
• "Food here is good, but portions small."
• "Lovely food in there too."
• "Cafe very reasonably priced and staff work hard and very friendly, welcoming and helpful."
• "The cafe has a good selection of food for adults and children and is very nice."
• "Lovely food in the cafe and plenty of animals to feed 😊."
• "The food in the cafe was lovely."

Cons:

• "The food bill came to nearly £30 and even though I said to the lady that said she made the soup that the portions were so small she did nothing."
• "Food id say is overpriced for what it is."
• "Only marking down due to the tiny cage the peacocks are in, and the food is poor quality."
• "The food from the tuck shop is absolutely terrible."
• "Prices of food whilst here are a complete rip off, bordering on price gouging."
• "The latte was not hot and we took that back and all they did was put it in a microwave."
• "The most expensive ice creams I have ever seen but the poorest in size and damp cornet at £3 for 1 scoop!"

Activities and Attractions

Pros:

• "Adventure play, beautiful animals and rides."
• "The farm park itself is fantastic, our girls love to feed the goats, ponies, deer, chickens, ducks, all sorts!)."
• "Amazing place, loads to do. Lots of animals, soft play, air pillow, go karts, climbing frames, slides, tractor rides, so much more."
• "The outdoor play area is brilliant and he was very well entertained."
• "Lovely family farm with amazing spacious outdoors activities."
• "Had a lovely day out here. Lots of activities for children of all ages."
• "Great farm for little people and parents alike. There are lots of things to keep little people entertained such as small and large animals."

Cons:

• "Never been to a kids farm where you're not allowed to hand feed the animals so my kids were kinda bummed about that."
• "A really disappointing visit today... lots of closed areas and not a lot of animals considering the size of the farm."
• "Not sure if this is value for money, certainly has lots of things for the kids, but some parts need a bit of TLC."
• "The disappointing bit for us was the soft play which we spent more time in because of the rain."
• "The animals are kept but they are not cared for properly, whether this is due to lack of knowledge or for financial reasons I dont know but this must be dealt with."
• "Boring..we were really excited to go but we were quite disappointed as rides were all faded n old, farm had sheep sheep n more sheep my lil one who loves animals wasn’t interested ad everything was so far away!"
• "It was more like a large play area for children... not many farm animals to see."