The Laptop & PC Centre Reviews Summary

Speed of Service

Pros:

• "So glad I found this place and got it fixed within 5 minutes for £20!"
• "The laptop was ready 3 days later."
• "Fixed it within an hour."
• "They had it fixed and back to me within a matter of hours."
• "Fixed like new within a couple of hours."
• "could not have asked for better customer service my water damaged laptop the parts were replaced in 1 hour!!!!!"
• "He fixed it within 5 mins."

Cons:

• "I work with my laptop and I still can't use it, cause he didn't fix the cause of the problem."
• "Before I took my laptop to the store both buttons still actually worked, they both now no longer work, no left click and no right click."
• "Unfortunately it was a broken motherboard, which couldn't be fixed."
• "After trying to contact them without any luck."
• "It never got my laptop really repaired despite what the owner may say."
• "After 3 months of their so called fix, the same part got loose again."
• "examined my macbook for water damage completely free of charge, very quick turn around and detailed explanation of the issue. Edit: months later I opened my macbook to find several of the screws had been removed and not replaced when these guys attempted to repair it."

Customer Service

Pros:

• "Really friendly owner, willing to help wherever he can!"
• "Really helpful and honest."
• "Always Friendly, greets me warmly EvenThough at 69 yrs old I'm a Self Confessed I.T. Dinosaur, and have the potential to be a nuisance!"
• "Excellent service. Honest. Reliable."
• "He could have blagged me and charged me for repair but he's totally honest. Top lad!"
• "Really friendly and honest Guy, took my laptop apart in 2 mins on the counter and fixed it while I played some retro computer games in the shop."
• "Extremely transparent and pleasant with my very frantic self."

Cons:

• "40 quid down the drain."
• "I never been happy with the service given. Nice people but really unhappy with the repair."
• "Avoid at all costs, the owner is lovely and friendly and seems really genuine but Told me my computer was broke beyond repair and then tried to buy it for a few pound."
• "Be careful when u take Macbook they aren't apple customer service and how i end i don't recommend it to anyone."
• "This shop nearly coned me out of nearly £600 worth of parts."
• "Would not recommend them to anyone."
• "Don't believe all the reviews, unless I'm just an unfortunate exception."

Value for Money

Pros:

• "Excellent service for a really good price, highly recommended!"
• "With the best price I could find anywhere."
• "And for a very reasonable price."
• "price for repair was also decent. Keep up excellent service."
• "Price was also fair."
• "All within 3 hours and extremely reasonable charge."
• "Would 100% recommend. Great service. Decent bloke. Fairly priced."

Cons:

• "The original problem was that my mac laptop suddenly didn't start it just froze and couldn't get it to run. So obviously after taking it to repair I opened the back case and surprise surprise they changed the RAM but instead of 2GB as mine only for 1GB."
• "Been told that this 'fix' is a complete bodge."
• "After 3 months of their so called fix, the same part got loose again."
• "This shop nearly coned me out of nearly £600 worth of parts."
• "It never got my laptop really repaired despite what the owner may say."