Calista Beauty Reviews Summary

Manicure and Pedicure

Pros:

• "I had a French manicure with the lovely Fara.. And my nails look amazing."
• "Always come here for my spa pedis and eyebrows, Fara was excellent."
• "Reshma treat me very well, she did a fantastic job on my nails and pedicure and threading."
• "The treatments I received by Khadija was a spa pedicure and spa manicure."
• "I just wanna say that calista beauty has done marvellously on my manicure I was treated with such care and I am so pleased with the colour of my manicure, it came out so pretty."
• "An amazing experience, very nice and professional ladies."
• "I always come to Kamini for eyebrow and full face threading, she’s such a lovely friendly person, always does an amazing job, very bubbly."

Cons:

• "I visited this nail salon on December 10, but unfortunately, my nails chipped within a week."
• "Terrible job, they will paint your nails like a 5 year old."
• "Went for a spa manicure, nothing extra ordinary done. Also felt service was rushed."
• "Last month they messed up the colour of my eyebrows. Now, they messed up the shape of my left brow."
• "Definitely not going back... Overpriced, My eyebrow threading is not symmetrical, and it really hurt."
• "Had booked an appointment for my eyelashes to be done here and the results were... terrible, during the process my eyes were stinging and began to water."
• "I just came from a Dermatologica prescriptive facial with this salon. I paid for an incomplete service."

Waxing and Threading

Pros:

• "Gurjit gave me a Lycon Wax and upper lip threading. Did a fantastic job. Was a very walm and welcoming environment."
• "Raman was amazing, she made the wax experience easy."
• "Had my full face waxed and eyebrows threaded by a lady called Jyoti. She was amazing and shaped my eyebrows just the way i wanted them."
• "I had my eyebrows threaded by her for the first time and she completed the service at a very high standard."
• "I went to Calista today for my first time for waxing. I was really pleased with my treatment. I was seen on time and my lady was very thorough."
• "Went for a leg wax, amongst other therapies. Kamini was the beauty therapist who did it for me. She has been by far the fastest and most efficient therapist I have had. Pain free too! Wonderful."
• "Been using this Beauty parlour now for many years and always go to Lucy. Lucy is very good at waxing and tinting and always go's out of her way to fit me in."

Cons:

• "Worst wax Iv ever had! I book for a Brazilian, Iv been getting waxed for over 10 years and never had a wax so painful!"
• "The waxing room is unclean, there were wax drops on the towel that was spread on the bed."
• "DO NOT GO!! most horrible experience, the wax lady was extremely rude and she had a look of disgust on her face as she was bossing me around."
• "So i was today at Romford branch. I did half leg wax, and Hollywood. It was painful."
• "Waxing room wasn’t that clean, so much dust in there."
• "Worst place I have ever been, they cannot do eyebrows to save their lives."
• "something as simple as eyebrow threading was messed up, I have one eyebrow longer that the other."

Customer Service and Environment

Pros:

• "I would highly recommend this salon to anyone looking for high-quality beauty services."
• "The salon is very nice and clean."
• "Nice atmosphere and good customer service. Would definitely visit again."
• "Would recommend it to anyone who needs a bit of pampering."
• "Very friendly beauty parlour."
• "Marium, was very attentive, welcoming, approachable and an expert in her area of work."
• "Always welcoming and lovely I attend calista on a regular basis to Lucy my for my waxing, great serving she is so quick."

Cons:

• "The staff who attended to me was very inexperience and had no customer service whatsoever."
• "Will not recommend."
• "Stay away from Their lower floor shop with same name in Romford liberty mall."
• "This salon is not clean at all, dirt starts from the floor up to the toilet mirror."
• "The staffs are unfriendly and more like robot's."
• "Customer service are too poor as I came last time for my eye brows she made me really upset because she was over the phone same time."
• "Not only were the staff rude and talking in their own language whilst in the salon."

Facials and Massages

Pros:

• "She gives me a wonderful facial which makes me feel so relaxed afterwards."
• "Absolutely fantastic head, shoulder and back massage with Soni. Honestly one of the most relaxing massages I have ever had."
• "Uju did a fantastic massage on me it was the best very smooth calming and so effective."
• "I felt totally relaxed and left feeling fantastic."
• "Had a waxing treatment and massage with Reshma. Both were absolutely wonderful."
• "I had the collagen facial today with Calista and it was the best facial I ever had!"
• "Had a wonderful massage from Shannon and a lovely relaxing facial from Gurjit."

Cons:

• "Please don’t go here for individual eyelash extensions."
• "I went there to get my lashes done, it hasn't been even 24 hours and they started falling off."
• "The lady who didn't even introduce herself just said undress and left."
• "I will not return here again."
• "also very over priced."
• "Had booked an appointment for my eyelashes to be done here and the results were... terrible, during the process my eyes were stinging and began to water."
• "I just came from a Dermatologica prescriptive facial with this salon. I paid for an incomplete service."