Illusion Art Beauty - Microblading - Lip Blush - Eyeliner - Semipermanent Makeup Award Winner - Guildford Reviews Summary

Customer Experience and Service Quality

Pros:

• "Tia was really reassuring made me feel so comfortable."
• "She explains everything so well before she does it."
• "Tia is one of the kindest, loveliest people I've ever met, I instantly felt so comfortable."
• "Tia is expert at advising on color based on your hair coloring."
• "Tia has been so helpful in responding to my 101 questions."

Cons:

• "I spent months trying to find the right person to do my brows and wasn't happy with the result (this was with another business) so I was reluctant to have them done again."
• "I’ve just had my brows done by Tia- Illusion Art Beauty and I am so very pleased…over the moon in fact 😊 she is such a talented artist … I had over plucked sparse brows for many years and now I have luscious thick brows …. Can definitely recommend. Thank you so much 🙏🏼😘😘😘"

Results and Satisfaction

Pros:

• "I am so very happy with my new eyebrows - I have to keep reminding myself that they are not real hairs!"
• "So pleased with my brows - the color and shape are both really natural looking."
• "Having been following Tia for a while on Instagram I don't know why I waited so long before taking the plunge and getting my eyebrows done, it's the best decision I ever made."
• "5 star is not enough for Tia’s work."
• "Wow what can I say I am in love with my brows, they look so natural and suit my face so well, they’re incredible."

Cons:

• "I used Tia 6 years ago when she was first starting out and she did a good job however as the business has grown, the work and service has clearly suffered."
• "She offered me a £50 discount as I was a returning customer however after the first session, the ink didn’t hold well so I asked when I can go back for my touch up which was the process the first time, at this point she demanded more money and said that my touch up is not included as I had the £50 loyalty discount."

Professionalism and Expertise

Pros:

• "Tia is a true artist and a lovely person who’s amazing at what she does!"
• "Tia is a true creative genius and an exceptional PMU."
• "I have followed Tia on Instagram for so long & watched all her clients rave about how amazing her eyebrows are."
• "Absolutely love my new illusion brows by Tia! She is a true artist."
• "Tia is an absolute perfectionist, as well as truly talented!"

Cons:

• "I've just had my brows done by Tia and come back last week for touch up. It was my first time ever microblading my eyebrows. I was a so nervous but oh my goodness. Tea made me so comfortable she is so friendly and so talented girl. Thank you so much for my gorgeous eyebrows! I love them and I love how natural they look 😍 I Couldn’t be happier with the service and results received! It was an amazing experience by an amazing artist. Highly recommend Tea 😘 ❤️Claudia x"
• "Tia is an absolute babe and she knew what was best for my eyebrows before I did! They look gorgeous and I am so happy with them! Such a time saver now and I am never going back to pencil drawn brows! 😍 I only found out about Tia and her business through my cousin so I feel like this is Guildford's best kept secret..."

Communication and Aftercare

Pros:

• "Thank you for taking time during my appointment to make sure they were perfect!"
• "I’ve been following Tia’s instagram page for some time and all her clients were happy with the results."
• "Communication about care for brows has been excellent."
• "Tia talks you through the entire process and makes it so pain free."
• "Tia is amazing from start to finish! She made me feel very comfortable and talked me through the entire process."

Cons:

• "I've had my brows done by Tia twice now and I also have my eyeliner. I have been to other SPMU artists before and I will always only ever go to Tia again! Her professionalism and artistry always amazes me. She walked me through everything, taking my preferences in to consideration whilst offering her expert advise to create gorgeous, long lasting results. Her attention to detail is phenomenal in both her work and aftercare. I could not recommend Illusion Art Beauty enough, it really is a life changer!"
• "It was my first time ever microblading so I was really nervous on the run up to the appointment not sure what to expect, however Tia was very professional and welcoming so it put me at ease instantly, she went through all the details for the whole procedure and aftercare. Tia is very approachable and answered any questions I had and re-assured me it was all going well during the procedure, and it really did! The end result is natural, balanced and soft! I love my new brows and I can't thank her enough for the amazing job, definitely recommend this service!"