Address: 278 Dedworth Rd, Windsor, SL4 4JR, United Kingdom
Phone: +447747036303
Rating: 4.6
based on 149 reviews.
Effectiveness of Treatment
Pros:
"I'm pleased with how my body is changing it really does work."
"The treatments I’ve had are long lasting - 100% recommend."
"Results from Lipo treatment were visible immediately."
"After 1 dermaroller session I can see a difference."
"I’ve had good results with the treatment that I have received."
"I had Fat Freezing on my stomach and sides, let's just say I lost 2 stone (which was all round my middle) with the help of cool contours and healthy eating."
"Already seeing results."
Cons:
"Not one of the procedures made a difference."
"Also no effect from treatment!"
"After all the messing about, treatment did not make any difference, despite following the post treatment rules."
"I'm most disappointed with my lips. I haven't had them done for 3 years and was so excited to have them done for my holiday and they look no different apart from bruised."
"I had hifu face/neck and did not see any difference whatsoever!!!!"
"It made absolutely no difference to my eyelids whatsoever."
"Different than I expected my skin became more seemingly flaccid on the thighs, back and abs."
Customer Service
Pros:
"Staff were friendly and chatty and did not make you feel uncomfortable."
"Lucia is always really friendly and understands the look I want to go for."
"Lucia is absolutely fabulous and extremely experienced so felt totally at ease whilst having the procedure."
"Always receive great service from Lucia. She’s very professional in her treatments and I’m always really happy with the results."
"The other staff are always friendly and polite on the front desk and always make me feel relaxed and welcome."
"The staff are really friendly and professional, I wouldn’t consider going anywhere else."
"The staff make you feel so welcome and at ease before, during and after."
Cons:
"People should stay away from there crooks."
"Beware because they refused to refund even though they agreed there was no difference in my before/after pics!!!"
"Wouldn't recommend at all."
"Terrible way to treat customers."
"Very unprofessional. I would not recommend this clinic at all if you don't want to have your lips ruined and experience enormous pain on top of all."
"I was shouting at top of my voice for over 20 mins, no one came to help."
"When I gently complained was met with very rude response."
Professionalism and Expertise
Pros:
"Lucia is very knowledgable about the treatments offered and takes the time to listen to concerns and give advice on the best way to achieve the results you want."
"Lucia gives excellent advice and I felt I could trust her completely."
"Lucia is very passionate and professional I felt very safe in her hands and so happy I found her to help me achieve these results because no one has ever managed before."
"The ladies; Lucia, Louise, Grace, Betty & Ester are so professional & they all take great pride in there work to achieve the look you are after."
"I had filler and Botox with Lola and she was brilliant, she was very knowledgeable about what would be best for me."
"The staff are all super friendly & supporting towards their clients."
"The ladies are always extremely friendly and professional."
Cons:
"Full movement after my wrinkle treatment and completely ignored by the salon when I tried to discuss the issue."
"I got lip filler and was left botched with lumps on my lips."
"Even after 2 years I have these hard lumps left in my lips."
"Little Concern was given when i contacted Lucia. I had to send pictures to prove that this was a result of my treatment after initially being told this wasn’t from my Botox."
"The clinic won't care about you after, just take your money and no after care!"
"Staff were unprofessional and seems like they have a high turnover."
"Watered down, inadequate lip filler."
Value and Pricing
Pros:
"The pricing is great."
"Great prices and great results. Would never go anywhere else!!"
"Their prices are very fair."
"Really good value services, easy to book, just follow them on Facebook and look for offers."
"I know the prices seem too good to be true but they really are."
"Packages are also very economical."
"They offer greatly priced packages too and always have the most on-trend treatments."
Cons:
"You get what you pay for I guess. Cheap for a reason."
"Cheap for a reason."
"Waste of money. Brought a package and wasn’t told I needed to use it within a certain time."
"I also had issues over the price for treatment and they tried to charge me more than advertised."
"They decided to close down the branch and when we asked for a refund they refused and said we would need to travel to Windsor for our treatment."
"I was really annoyed at the attitude considering I'd travelled 100 miles and the time it took me to get there and back plus the money plus I had to get someone to drive me."
"I thought this was disgusting after they had really messed up my oppointment."
Clinic Environment
Pros:
"Staff were lovely and salon was very clean."
"The whole salon was spotless and had a lovely atmosphere."
"Beautiful, clean salon in an easy to find location."
"The premises are very clean and Covid secure and it's really easy to park out the front."
"The salon is a really nice, calm and relaxing environment."
"Salon is absolutely pristine and procedures are carried out in a very relaxed atmosphere."
"It was a great atmosphere and I felt really relaxed while there, bringing me a drink and magazines and checking on me to make sure I was comfortable."
Cons:
"Doubt towels cleaned fully or beds changed between clients."
"Given a bell which was not working."
"There was no aftercare or follow up to my treatment, and my eyelids are still tender to touch over one month on."