Stokke Store London Reviews Summary

Product Quality

Pros:

• "The quality is excellent!"
• "The products arrived in perfect conditions- they are of the highest quality."
• "The product quality is outstanding."
• "Fantastic products, very high quality and in my opinion worth every cent!"

Cons:

• "The high chair I ordered simply didn’t arrive, despite being in stock."

Customer Service

Pros:

• "Stokke’s service is exceptional! They are responsive to our queries."
• "The customer service has been incredibly quick in responding to my questions."
• "What truly stood out was the unparalleled customer support."
• "They were able to price match my item."

Cons:

• "Poor customer service. 7 working days delivery and most of the items were incorrect and missing."
• "The high chair I ordered simply didn’t arrive, despite being in stock and delivery arranged."

Delivery and Responsiveness

Pros:

• "The delivery has been completed within the time anticipated."
• "The delivery was also super quick."
• "Arrived super quick with great communication from seller."

Cons:

• "I had issues with my item as it hasn’t arrived since being dispatched and it’s been over a week."
• "Fabulous products, dreadful service- the high chair I ordered simply didn’t arrive, despite being in stock."

Product Design and Functionality

Pros:

• "I wanted a high chair to match my oak dining table. This will last from birth right up to an adult seat."
• "I bought the frame of baby zen2 in a very good price from this store. I am really happy."
• "Bought the mini Stokke Sleepi Mini V3, associated mattress and the baby carrier. It works for my small apartment."

Cons:

• "High chair which is meant to be for life as advertised is too small to fit my 1 year old."
• "Pram is 18 kg or around so my wife managed to pull her stitches after c section."