Polka Kitchen Reviews Summary

Food Quality

Pros:

• "All dishes we ordered were delicious."
• "Food was super tasty."
• "The food is delicious, traditional but open to all - it’s a great advertisement for Polish cuisine."
• "Delicious and beautifully served food."
• "Food is absolutely fantastic! All we tried tasted very, very well."
• "Food was beautifully presented and had lots of flavour."
• "The food here is authentic and delicious."

Cons:

• "The pork schnitzel was a bit dry and chewy and there wasn't a sauce to serve with so we did not like it much, won't order that again."
• "Not sure what happened recently but have ordered meat pierogi and I have been feeling sick the whole day."
• "However, a mark down for such a tiny portions and a little overpriced too."
• "I was impressed with the way the food was presented on the plate but it was flavourless."
• "The worse ever experience disgusting dry old baby chicken with very oily green lentils on the side."
• "I was very disappointed with the fish filet, it looked and tasted like the one you buy at 'Old Ronald's'."
• "Absolutely no spinach, potatoes or cherry tomatoes... Hugely disappointed as I know Sowa can be really good."

Service

Pros:

• "The staff were super attentive."
• "The staff genuinely cares about ensuring the best dining experience."
• "Her name was Weronika- very polite smily and professional."
• "The staff are really kind and attentive."
• "Staff very welcoming and friendly."
• "The staff is lovely, Victoria and Claudia are fantastic plus the other staff."
• "Great service as well, very caring."

Cons:

• "When we asked for the bill, they had the cheek to add the service charge, no discretion used."
• "Honestly all the reviews about the shocking service at this place are right - they seriously have no concept of what customer service is."
• "Staff at the cashier counter very rude, can’t even smile."
• "Completely rude and racist if you ask me. You've lost a customer."
• "A waitress totally ignored us!"
• "The waiters are incredibly inexperienced."
• "Poor not pleasant service at pastries section."

Ambiance

Pros:

• "Great atmosphere."
• "Cosy atmosphere."
• "Perfect and yummy food, nice surroundings, great atmosphere."
• "The ambiance is a perfect blend of modern and traditional Polish aesthetics."
• "The atmosphere is very cosy and classy at the same time."
• "A surprising experience in Ealing. Sowa is an amazing Polish restaurant with huge windows looking calmly at the street. a very tranquil and chill vibe inside."
• "Place is absolutely beautiful outdoor and inside."

Cons:

• "The restricted time frame for purchasing certain items, such as cakes, struck me as both ridiculous and surreal."
• "It also gets very crowded and loud over the weekend so difficult to get a table and sit comfortably."
• "Sadly this place is just a boring cafe with cheap interiors trying to pass off as a fancy place."

Menu Variety

Pros:

• "The food is delicious, traditional but open to all - it’s a great advertisement for Polish cuisine."
• "All the Menu is in English and everyone there speak English too."
• "Menu is extensive and seasonal, a perfect introduction into Polish cusine."

Cons:

• "THEY DO NOT HAVE 2 VEGETARIAN ITEMS IN EACH CATEGORY. SMALLEST FOOD MENU I HAVE EVER SEEN."
• "Little bit small menu with basically only soup, dumplings and salad."
• "The menu seems to be some fusion variation of polish food."