Address: Cuthbertson St, Corner, Glasgow, G41 1PS, United Kingdom
Phone: +441414332910
Rating: 3.7
based on 148 reviews.
Food Quality
Pros:
"Food is really fresh and good."
"I do really enjoy a KFC meal and the food was 100%, hot, fresh really tasty, excellent."
"Food tasted lovely and fresh when we got home."
"Food was good as you would expect."
"Had a really good time here on a busy Tuesday. Food was excellent."
Cons:
"The food quality is terrible not fresh at all specially the zinger salad box the salad in it seems like left over from previous days....the fries are the worst so soggy."
"Quality of food is really terrible. I don't understand how is it still running with such poor quality of food."
"The food at this branch has lost quality gradually over the years. It is really disgusting."
"Worst kfc ever chicken was really chewy horrible flavour."
"Avoid the 10 fillet bucket meal. The staff seem to lose competency over time when it comes to cooking the chicken. Served partly cooked chicken fillets, still pink on the inside."
"The chicken is almost always greasy and not crispy at all."
"That may sound strange, but kfc food in different places has different taste and it's not always satisfying. In this place you can find chicken with the taste closer to the one I know it should be - well fried and not too oily."
Customer Service
Pros:
"Staff were very friendly and helpful."
"The staff were friendly, it has air con, disabled parking but im not sure if they now have the button for easy wheelchair access, it was not available when we last visited."
"Friendly staff, quick service and parking and drive thru facility. Situated on Cuthbertson Street Pollockshaws. Close to bus stop on Victoria Road and supermarket. Open till late."
"A lassie called Karen looked after us from the moment we sat down happy and smiling shame all the staff aren't like that 5 stars Karen ty keep up the fantastic service you provide."
"Went in on a Sunday night and was taken aback by the super friendly attentive service from the staff on shift, the lady working in the cafe deserves huge praise for her positive helpful attitude, alongside a young man presumably the on shift manager also super friendly and helpful we felt obligated to share our experience. Super lovely team!!"
"The customer service was the best customer service I've ever seen."
"Staff at the restaurant are amazing and very helpful."
Cons:
"Disgusting and disrespectful behaviour by a senior lady who attend me on drive through when I reached to collect the missing food."
"Terrible service, terrible experience, charge you for a bag without asking if you would like one no manner they need to get some customer service refresher course as they do not respect there customers who are paying there wages."
"Ordered a stacker and it was old and reheated, asked to get it replaced but Sydney the team leader has a very rude attitude and refused to replace it."
"There's ALWAYS something missing in the order and when you want to check at the driveway they look at you in a funny way where u feel pressurised to go off without checking."
"Staff were terrible. Ordered thru drive thru, waited twenty minutes of watching them run from car to car asking if the bag they had in their hand was what we ordered."
"Customer service is absolutely appalling, staffs manner is down out rude & haven’t a clue how to deal with customers."
"Staff need some need to learn some respect & manner's it's not customer fault that you are working if you are having a bad day don't take it out on customers very rude KFC sort it out."
Cleanliness and Hygiene
Pros:
"Yes, it's 'just' a KFC but the staff are great and it's really clean and tidy."
"Newly refurbished. It might ‘only’ be a KFC and I only had drive through Boneless Chicken and Corn on the cob but both were excellent."
Cons:
"Hygiene is terrible, trays are left lying with food on them for ages."
"The cleanliness of the venue was simply a disgrace. Litter, dirty, uncleaned and uncleared tables throughout."
"It was awful, on entering the premises your met with food all over the tables and floor. Under the tables especially."
"The toilets are disgusting and the smell of dry urine before you even enter the toilets (today) is putrid!!"
"Felt like spiderman with my feet sticking to all the lovely sugary beverage spilt and dried on the floor. Dirty tables and smelly seats adds the ambience."
"Won't be back. Filthy, smelly and disgusting.. and that is some of the customers and staff there."
Order Accuracy
Pros:
"I called regarding a order i pick up as item was missing, they good have been more apologetic and helpfull, i went back to the restaurant in pollockshaws again apologised for the mix up great customer service"
Cons:
"Consistently get orders wrong, never seem to remember salt or even napkins."
"2 meals missing from order got home and had to come all the way back."
"The only reason I'm giving one star is because I can't give any less. First thing was there was a reek of dope from staff members and they all looked high."
"There's ALWAYS something missing in the order and when you want to check at the driveway they look at you in a funny way where u feel pressurised to go off without checking."
"Staff is polite. However, on 3 different occasions, I received my takeaway order incomplete."
"Whenever we order from this branch always get half of our order and missing items."
"You'll order something and you'll get a different thing or less quantity than that mentioned on the menu."