Ye Olde Rock Inn Reviews Summary

Atmosphere & Ambience

Pros:

• "Fantastic atmosphere friendly with a warm welcome and beautiful scenic surroundings."
• "The atmosphere is warm and inviting."
• "Really enjoyed the atmosphere."
• "The atmosphere is relaxed and classic country pub."
• "Lovely bright and airy feel to it now."
• "We enjoyed a beautifully cooked Sunday roast in gorgeous surroundings."
• "The whole experience felt really quite special which is rare nowadays."

Cons:

• "Due to its darkness inside with my low vision I struggled but not much more than other places."
• "The one thing that would literally stop me returning to your pub is the over the top aggressive responses to any negative comments people make."
• "We were in there as they are very dog unfriendly and we were forced to be in that noisy and sparse room."
• "Called in as was passing.. sign said a warm and friendly welcome... we found the opposite.. rude to say the least."
• "They've turned this into a bright vacuous version of its former self."
• "We felt we were being rushed and constantly being bothered by the staff."
• "But the refurb (only my opinion), really let me down! Beautifully done, but takes away the oldie worldie pub, and makes it a modern gastro pub!"

Service

Pros:

• "The service was wonderful with all the staff being very polite and attentive."
• "Could not fault the staff they were very personable and attentive."
• "Staff were very friendly and the ambience similar."
• "First visit today, certainly won’t be the last. Attentive, friendly staff."
• "The staff were friendly attentive and polite."
• "The staff were lovely and the service was impeccable."
• "Staff were really nice and accommodating."

Cons:

• "went here last night food was awful chips were cremated and like toenails the mushroom was full of grease it was the worst meal i have ever had."
• "When we complained about the service we basically got told that it was our fault."
• "Waited for more than an hour to get our sharers."
• "Once the food was delivered they never came back to see if it was ok."
• "Pre booked a meal for my partners birthday, only to be insulted by owner when asked for the menu in advance."
• "Went in, not too busy but had to wait 10 minutes just to get served."
• "Staff were friendly but there wasn't enough of them and service was slow."

Food Quality

Pros:

• "The food is very good and very tasty."
• "The food is to die for, especially the roast."
• "The food was lovely and obviously made from good quality ingredients."
• "It was well presented with what tasted like fresh salad and the beef had obviously came off a joint."
• "The roast beef dinner was very nice and you had a good size portion."
• "The fish was lovely which is why the extra star."
• "Food was fabulous - good choice on the menu, tasty and hot."