The Punch Tavern Reviews Summary

Category: Pub Canterbury

Address: Calcott, Sturry, Canterbury CT3 4NB, United Kingdom

Phone: +441227710474

Rating: 4.2
based on 383 reviews.

Value

Pros:

  • "Oh, and really Great value!!"
  • "Value for money 10/10."
  • "Bill worked out really really cheap to just over Β£10 per person."
  • "Firstly, Β£13.49 for three courses is unbelievably cheap. And given the price, the food is tasty!"
  • "Had the small plate roast, just as good as usual. What do you want for Β£4.49?"
  • "Got a 20% discount through the app so very pleased with cost."
  • "There was 5 of us so it was great value."

Cons:

  • "The prices of a Pepsi is beyond a joke considering its from a tap and always flat."
  • "Overall value not bad free drink offer when signing up had a poor choice of drinks, kids enjoyed play area."

Food Quality

Pros:

  • "Food was fantastic."
  • "ABI and Graham where fantastic and the food was lovely."
  • "Had a lovely all you can eat breakfast here."
  • "The breakfast all-you-can-eat offers a large range of different things for your traditional English breakfast."
  • "The food was quite nice, hot, and tasty."
  • "The roast beef is especially flavoursome and is, if I'm honest, my favourite meat."
  • "Food was excellent (all dishes) with a large choice chef done well πŸ‘Œ."

Cons:

  • "Just came here for dinner today and the food was terrible I had the roast dinner the meat was dry and so was most of the veg."
  • "The outer coating snapped and the chicken inside was rock solid."
  • "It was swimming in sauce and the meat was a handful of gammon from the carved was awful."
  • "When food arrived, it was bland. Wasn't offered any sauces from the waiter."
  • "The dishes were bland and lacking in flavour."
  • "The roast was not as good. Hard cauliflower and no cheese sauce."
  • "The veg was poor, the meat was soggy."

Service

Pros:

  • "Big shout out to Abbi and Jamie so nice and polite."
  • "Staff are always happy to help."
  • "The service she gave was exceptional, nothing was too much trouble and she was eager to help and please."
  • "Jamie was friendly and helpful serving our drinks."
  • "Service was exceptional and friendly."
  • "The staff are always really friendly and always helpful."
  • "The staff were amazing, very friendly and cheerful."

Cons:

  • "We felt he was VERY rude and abrupt in his manner, never have we been treated like this."
  • "We was spoken to so awful by the 'manager' when asking for a takeaway container for my daughter's meal."
  • "The service was nonexistent and the waitstaff seemed disinterested."
  • "There was no attempt at social distancing and we were shown to a table which had not been cleared."
  • "Chefs were polite and helpful however the waitress staff seemed unattentive/depressed."
  • "Some staff very loud and obviously stressed. Others looked totally lost."
  • "Staff seemed a bit put out when having to bring food out."

Cleanliness

Pros:

  • "Atmosphere was nice, tables clean and tidy."
  • "Staff cleaned tables so well."
  • "The restaurant was beautiful and clean."
  • "Toilets are spotless."

Cons:

  • "Thought the restaurant was dirty and tables not cleaned."
  • "Food okay, service okay cleanliness poor."
  • "Nearly every glass we was given was either dirty or had water Marks on it."
  • "The only down side for us, was the cleanliness."
  • "Windows covered in cob webs and the frames rotting."
  • "Menu was filthy."
  • "The toilets every time I've been there have always smelt fresh and looked clean."

Atmosphere

Pros:

  • "Nice christmassy atmosphere."
  • "Always a nice warm welcome when visiting this place."
  • "Great food, great service, great price. We will be back."
  • "It was well organised and we were made to feel most welcome."
  • "Open Mic Jam today!!!... fantastic atmosphere and fun."
  • "Been in a few times for drinks and always greeted with a lovely atmosphere and friendly staff."
  • "The carvery was very fresh and a lovely atmosphere."

Cons:

  • "I noticed that the restaurant is uncomfortably close to wildwood."
  • "Although The Punch Tavern looked clean and tidy it looks quite weathered and not the type of venue a better class of customer would visit."
  • "The atmosphere is good but needs a little update in decor."
  • "It’s an awful atmosphere so awkward."
  • "Also, the unexpected sight of police on arrival and someone saying 'its all getting kicking off tonight' didn't set the right tone."
  • "The only down side to the restaurant is it gets very hot."
  • "It was very noisy with the addition of an extremely noisy ice cream making machine."

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