Miller & Carter Maidstone Reviews Summary

Service

Pros:

• "The waitress Spud was incredible. She was attentive and charismatic which just made the whole experience even better."
• "Daisy was a first-class waitress who made the evening special."
• "The service from Tony was so lovely, personal and professional."
• "Will, who served us was great, always making sure we had everything we needed or wanted, nothing was a problem!"
• "We come to this Miller and Carter once a month but tonight we finally got our favourite waitress back, Ashley."
• "I would like to say thank you to Ashleigh, she served us yesterday for my daughters birthday meal, amazing young lady with 10 out 10 for her customer service."
• "Our waitress Ashleigh, she was so funny and lovely. Very welcoming and hope to get here again next time we come!"

Cons:

• "Turned up and were told we didn’t haven’t a booking even tho had paid the deposit per head which straight away didn’t sit right!"
• "This was noted to our host and nothing was done about it as it was eaten."
• "This was the only food I had eaten and when I got home I was then very ill for the rest of the evening with a very upset stomach."
• "Restaurant was busy as Saturday night and was very warm, which was the only negative point."
• "Got in and had to wait at the bar for the table to be ready."
• "The service was ok however we did have a couple of mix ups, onion loaf missing off one of the steaks, fries which were wrong and drinks took a long time when re ordered."
• "Our major issue was the room we ate in was being prepared for the hotel guest breakfast halfway through our meal."

Atmosphere

Pros:

• "The restaurant was very clean, atmosphere great."
• "Large restaurant which is furnished to a really high standard."
• "There was a really good atmosphere in here with surprisingly lots of waiter's and waitresses on hand."
• "Very relaxed atmosphere."
• "Lovely atmosphere, warm cosy and with a fireplace."
• "The atmosphere was relaxing."
• "An open fire creates a warm ambience."

Cons:

• "Seated in what I can only describe as a throwback 90s living room with many MANY pictures of bulls."
• "Quite darkly lit which is both a good and bad thing, depending on the circumstances."
• "The interior is vast, modern, shiny, leather lounge-esquire, laden with modern art dedicated to the cow."
• "No ambience anywhere in the restaurant considering its the season of festivities."
• "The atmosphere was lovely though, romantic, and great for couples."
• "atmosphere is friendly, welcoming, relaxed yet refined."
• "Lovely restaurant but a little dark inside."

Food Quality

Pros:

• "Lobster tails were a bit tough."
• "The Himalayan Salt dry-aged ribeye has to be one of the most tender and succulent I've had in the past couple of years."
• "The steak was delicious and I fell in love with the onion loaf and banoffee pie!!!"
• "Food was excellent! Overall a very very pleasant night out at a fairly reasonable price too."
• "The food was flawless."
• "The 12oz ribeye I had here was cooked beautifully and was delicious."
• "The food was superb, I'm a steak fan and have had it many times before but this was the best."