Thai Orchid Maidstone Reviews Summary

Sunday Buffet

Pros:

• "It’s not set up like a traditional buffet, you’re able to order 2 dishes each at a time, as many times as you would like."
• "We definitely wasted less food and it meant that every dish came out fresh and was so full of flavour."
• "There’s a really good variety on the menu and you can go back to starters even if you’ve moved on to mains."
• "Was pleasantly surprised at how fresh everything was for a buffet, as they come around to ask what you want and everything is made to order."
• "Sunday buffet was extremely good value for money. The food had clearly been cooked fresh which is so much nicer than normal buffet food."
• "Very tasty food, went for the Sunday all you can eat."

Cons:

• "The only feedback we would have was for our in laws. They aren’t amazing with spicy food and would have liked some kind of indicator of how hot the dishes are."

Food Quality

Pros:

• "Proper, fresh Thai food, for £20 a head."
• "This is hands down the best Thai meal I have eaten all year."
• "Beautiful and serene atmosphere to dine. Food was very fresh and delicious."
• "Amazing food at very reasonable prices."
• "Absolutely brilliant, it was busy and load due to a big party. The food was amazing."
• "The food was absolutely amazing. We had sizzling steak and Thai green curry and both dishes were tastier than our expectations!"
• "It may be part of a chain group, but this restaurant makes great, authentic Thai food at a very good price."

Cons:

• "The lamb was not edible as there was so much hard fat that I could not chew it."
• "The Thai curry was too sweet."
• "Food was very late and didn't taste like authentic pad Thai. The green curry was very watery."
• "Had Thai green chicken curry which a waitress said was hotter than the red but in fact was very mild. Red curry was too sweet."
• "The chicken satay was bland and lacked any taste."
• "The Jungle Curry was watery and tasteless; the minced chicken was dry, with no seasoning."

Service

Pros:

• "The staff were so helpful and friendly and really quick with plates and bills."
• "The staff are really helpful and patient when explaining deals."
• "The staff are hospitable and ensure the relaxed feeling extends further. Food and service is fast."
• "The food and service was flawless, some of the best food I've ever had, the servers were so attentive."
• "Brilliant food and service."
• "Staff all very pleasant and attentive."
• "Both service and food were great."

Cons:

• "It was very very slow and only one lady takes the order."
• "Service can very often be slow."
• "Nice place, very tasty, but waiting time is really too long."
• "The food is very good but we waited nearly an hour for our starters."
• "Sadly I have to give this a 3 star. We waited 25minutes before we could make a drink and food order."
• "Not well organised, inadequately staffed. Waited too long for our starters and mains orders to be taken."

Environment

Pros:

• "On the beautiful Maidstone Town Centre setting beholds the Thai Orchid Restaurant."
• "Thai Orchid is conveniently located in the heart of Maidstone with nice views overlooking both a busy intersection and the river."
• "Spotlessly clean interior and toilets."

Cons:

• "Unfortunately they are extremely short staffed with only 3 workers covering food orders and the bar."
• "Sadly I have to give this a 3 star even though the food was great. When we arrived it was just thumping pub music blaring up the stairs."

Price

Pros:

• "Proper, fresh Thai food, for £20 a head."
• "Their 3 course weekly set menu will set you back less than £20."
• "The price for the meal and drinks was very good."

Cons:

• "Service can very often be slow, and although the Sunday Buffet was great value at £17-18 per person, Thai Orchid have put their prices up significantly."
• "Good food but have eaten better for a cheaper price."

Other Comments

Pros:

• "It was my sisters 26th birthday and they gave her a birthday cake."

Cons:

• "Be very careful about their carpark, they don't have any sign on the actual thai orchid restaurant upstairs to login the car registration number."
• "Only order from here if you like fish that tastes like pork, and potential anaphylaxis due to undisclosed ingredients!"