KFC Seven Kings - High Street Reviews Summary

Service

Pros:

• "Wings are always good every time I tried them."
• "Good place to grab a quick takeaway too!!"
• "Overall I had a good experience."
• "Amazing service at Seven Kings KFC! Always providing the fastest and best service."
• "The service and staff run well and fluent."
• "Order was prompt, chicken taste great, had a problem with a previous order and it was resolved amicably 😃."
• "Ms. Zunairah team working professionally, excellent customer service, very polite."

Cons:

• "There is a weird smell, flies everywhere, their disposal bin directly infront of the store, tables are unclean and there is rubbish left on tables."
• "They have no customer service especially that short male manager, he has no customer service."
• "All the till service are slow and unorganised.. the manager wants to make calls while serving and them forgetting orders."
• "Me and my family went down to this kfc. When I tell you I was flabbergasted by the service."
• "Service is very slow being a busy place."
• "Extremely slowwww staff, especially the gentleman at the till with a distinctive beard (haanan) he takes about 5 minutes to take just one order."
• "Service is zero to none, staff including manager lies and rude to customers, queues are big waiting time is very long."

Cleanliness

Pros:

• "Outside of the shop and customer eating area is looking really good and clean."
• "The place is clean, and the quality of the chicken is also nice."
• "Has a clean, but small dining area capable to seating 8 people with an additional counter where 3-4 people can eat while standing up."
• "Food was freshly made."

Cons:

• "There was a mouse dropping on my zinger twister!!! This place is a health hazard!!!"
• "The place seemed like it hadn't been cleaned very well."
• "The place wasn't clean enough."
• "Not much seating, tables messy."
• "Service is very slow being a busy place. Not very clean people eat and some leave their food etc but staff is not that bothered to come out wipe the tables."
• "The worst KFC you can possibly see and taste. The cleanliness terrible."
• "This KFC needs to be shut down."

Food Quality

Pros:

• "Apart from that a finger lickin' good, OK standard KFC."
• "Kfc one of the best branch in seven kings. Very good taste, halal meat."
• "The food is normally good."
• "Food is good on a good day."
• "Food was really nice."
• "Halal KFC, what more can the living ask for!"
• "The food was great."

Cons:

• "Ordered food from here took up2 2 hours just to deliver 3 zinger burger meals which ended up Bone dry."
• "It’s not halal as some people believe and misleading info by kfc."
• "We then had to settle for fillet burgers which didn't taste fresh."
• "The worst Halal KFC in London... Especially when a promo is going on, they serve lowest quality food."
• "Worst food I ever had in life what they gave me burgers was dry cold and hard like stones."
• "Me and my family had a very bad experience every time they given an offer and when we went there the wings are finished also the food is cold."
• "Chicken was cold and stale, clearly old."

Order Accuracy & Delivery

Pros:

• "Order was prompt, chicken taste great, had a problem with a previous order and it was resolved amicably 😃."

Cons:

• "Missing food in delivery order, wrong burger in the same order."
• "They got my order wrong. When I noticed and tried to correct it they kept walking away to serve others and simply shrugged their shoulders."
• "Ordered from here via Uber eats, ordered 5 meals and yet again 1 entire meal was missing!"
• "This is the 3rd time, i placed the order, as we got back home, empty boxes, no burgers and crisps, without any feeling being ashamed, only one word, sorry."