Theatre Royal Haymarket Reviews Summary

Seating Comfort

Pros:

• "The seats are quite comfortable by theatre standards."
• "Good leg room and comfortable seating (stalls)."
• "Seats are comfy and all had good visibility."
• "The seating was comfortable."
• "Not the biggest but very comfortable seating and the leg room wasn't too bad."
• "The seats and lush and comfortable and there is leg room, even in the Upper Circle."
• "Seats are comfortable with reasonable leg room. Width may be snug if you are a little larger."

Cons:

• "However, the seats in the top gallery were a little uncomfortable for the whole show."
• "Only problem was the seats are very cramped, not a lot of leg room."
• "The seating in the Royal Circle was the worst in terms of comfort that I've ever experienced."
• "Seats (Royal circle) very uncomfortable and took away a lot of the enjoyment of the show."
• "Very decorative theatre and very old but there was not enough leg room so I became quite uncomfortable towards the end."
• "The seats are a little hard and for someone like me with a back problem it can get a little uncomfortable."
• "The only down side for me was that the seats in the gallery were THE most uncomfortable I have ever had the misfortune to sit on."

Staff and Service

Pros:

• "All the staff were so friendly and helpful."
• "The staff were brilliant from start to finish."
• "Staff were friendly and willing to help people with their needs."
• "It's a lovely theatre, staff are very helpful, polite and friendly."
• "The staff we encountered were all very friendly & nice."
• "Theatre staff were friendly and helpful."
• "Staff polite and friendly."

Cons:

• "The theatre box office staff were very unhelpful in helping us, as were Ingresso and TicketPlan."
• "However, very rude and condescending staff."
• "This theatre has just changed hands and it appeared that staff were still in need of training."
• "Though the show was good unfortunately the staff didn’t seem very friendly."
• "Only criticism was the young man in the box office who had an unpleasant attitude."
• "And not the nicest staff… I was ignored a couple of times when I asked questions which was a bit weird."
• "Ushers very loud during performance which really ruined it."

Amenities and Facilities

Pros:

• "Lovely clean theatre and the washrooms were impeccable."
• "The interior of this theatre is beautiful."
• "The venue was immaculate."
• "The restrooms are clean."
• "Sound was great. Toilets clean and efficient."
• "The theatre looked pristine, well maintained, clean and fresh."
• "The theatre is over 200 years old but still has good leg room (unlike some of the modern refits) and great views form pretty much anywhere."

Cons:

• "The only thing I didn't like about this theatre was the toilet amenities."
• "Just a shame about the Toilet situation, the amount is severely lacking, for approx 200 in the Royal Circle there are 2 urinals and 1 sit down, and for the Ladies 3 sit downs."
• "The theatre itself is wonderful, albeit a bit dated. However, the toilets really let the place down."
• "Only down side is the very bijou (and I mean 'very') Men's toilet facilities."
• "The female toilets are highly likely to have queues due to the fact there is only 3 cubicles."
• "The theatre had one way system in place but the queues for loos were crazy long and didn't allow any distancing."
• "Men's toilets were far away with several steps, tiny inside with only two urinals, expect big queues."

Accessibility and Location

Pros:

• "Close to restaurants and bars and transport links if you want."
• "A very well kept theatre in London. Has kept the look and feel of old London. Short walk from the underground."
• "Really easy access from Piccadilly tube station, just a 2-minute walk away."
• "Beautiful old (1820) theatre within ten minutes walk of Leicester Square, Charing Cross or Piccadilly."
• "The main hall is very close to the main entrance, so there is not a lot of walking to do!"
• "Great theatre, beautiful, right next to Piccadilly. Friendly staff, well managed and reasonably priced."
• "Close to all the main transports. Clean and well maintained."

Cons:

• "There's not much space here for the bar so don't bank on having a drink prior to the performance."
• "The theatre is very old and the gallery seating is challenging also the access stairs are steep."
• "So this theatre is very old and as such full of charm but be mindful of access."
• "There are a lot of steps in this Theatre so if you have a disability then be mindful of this."
• "The venue has lots of little steps and small corridors up and down. It can feel a little like a maze to get about during the interval."
• "With a lot of these old theatres, it is a little cramped on exits and interval."
• "As a theatre this is quite dated. Finding the men's toilets required quite a hike and there are not many."