La Galleria Reviews Summary

Food Quality

Pros:

• "The food was well prepared, generous in portion size and utterly delicious."
• "Really good food (proper carbonara) and good coffee plus the other meals were equally good."
• "Each dish was a culinary delight, with everyone in our group thoroughly enjoying their meals."
• "The pizzas were delicious and the desserts were divine."
• "The food was spectacular, simply said."
• "The food here is absolutely phenomenal."
• "The food was so so nice, flavourful and filling."

Cons:

• "Pizza was a huge disappointment. The menu stated ‘buffalo mozzarella' but there wasn’t much of it and couldn’t taste it."
• "The lamb chop was 80% fat and bone."
• "The Lasagne was saturated in cheap cheese and little to no meat and lacked any substantial flavour."
• "The slight disappointment was the Cannoli which was 'stodgy' and not the light crispy pastry tube filled with creamy ricotta, one would have expected."
• "Worst veal ever. 2 pieces almost burnt. 2mm thick meat, mostly breadcrumbs."
• "Pizza was cold, almost stale like, and there wasn’t enough tomato sauce base, also couldn’t taste it."
• "The swordfish was tasteless."

Service

Pros:

• "Owner and the staff, are great, professional & friendly."
• "Our waiter was very attentive and knowledgeable, which made our business evening a very relaxed experience."
• "Lovely meal. Could not have been more accommodating as far a service was concerned and our waitress Helena was brilliant."
• "The staff were friendly and efficient."
• "Staff are really helpful and friendly, nothing is too much trouble."
• "The staff were fantastic with him, made him feel so at ease and special."
• "Great food, very tasty... Service was very good, there were 9 of us and the staff looked after us all very well."

Cons:

• "The waiter bluntly and rudely said that the minute I touched the menu I agreed to the 10% service charge."
• "Intimidating and unpleasant."
• "The service here was horrifically bad and we were only there for a maximum of 2 minutes."
• "There was a very stressed atmosphere which came from the owner/manager."
• "The service from the manager was polite up until we began to complain about the food then his ignorance was on display for all to see."
• "I only wanted a starter - but the waiter was forcing me to have a mains dish (which is very unprofessional)."
• "Wrong starter delivered for one of the party also added to the disappointment over the quality that is obviously available."

Ambience

Pros:

• "Ambience was great playing upbeat happy music."
• "Nice, spacious restaurant with good vibe and music."
• "This restaurant makes you feel like you are in Italy."
• "The atmosphere was brilliant."
• "It’s a family-run restaurant and you can feel that in the ambience of the place."
• "My partner took me to this restaurant last night, and oh my gosh! It was like stepping into Italy! Lovely atmosphere and the service was spot on."
• "A traditional Italian restaurant in the best sense of ‘traditional’ with friendly waiters and an extensive menu."