Harvester Gravesend Reviews Summary

Service

Pros:

• "When we was eating our food today we had a lovely waitress called Jacqui she was very friendly and very helpful."
• "Shelly our server was very friendly and efficient."
• "Our waitress Sheri was so friendly, helpful and very efficient at her job."
• "Our waitress Jackie was a delight and enhanced our already amazing experience at harvester."
• "The service was excellent from Katie who when I needed anything was super happy and friendly to oblige."
• "Our waiter (Tyron) was amazingly patient and very knowledgeable about the food."
• "The waiter was extremely friendly and helpful."

Cons:

• "Service was terrible, slow unhelpful."
• "It was not busy when we arrived but the service was very slow."
• "Awful service and breakfast was a joke."
• "Service not so good this time waited a while after dinner to get seen so just got bill & went."
• "Service was shocking over an hr wait people who come after us served before."
• "Service was very slow... slow to first come to the table and returning at different points."
• "Service is awful and slow."

Cleanliness

Pros:

• "The tables were clean."
• "The place was clean and impressed with the cleanliness of the toilet."
• "The re fit at Gravesend Road is clean, modern and a great environment."
• "The seating has plenty of room to move around the restaurant and was nice and clean."
• "Our food was immaculate."
• "Very clean."
• "Premises were clean and no qualms."

Cons:

• "However, the salad bowl I was given was dirty and the dessert I ordered was served on a dirty plate."
• "The toilets had piss on the floors and stank."
• "Toilet minging....."
• "The women's toilets were awful."
• "The men's loos were absolutely disgusting and wasn't cleaned for the whole duration we were there."
• "Toilets would have fitted into the worn torn Ukraine from the state of disrepair they were in!"
• "After sitting at our table we found that 3 pieces out of 8 pieces of our cutlery still had food stains and muck on it."

Food Quality

Pros:

• "Salad bar was great and although the staff have to do it for you, I actually preferred this."
• "The salad kart is well stocked."
• "Food fab."
• "Had a lovely time at the newly refurbished restaurant. The food was very delicious."
• "Our food was immaculate."
• "The food was perfect, the salad bar was well stocked and the service was great."
• "The food was great, staff are brilliant and my kids love it."

Cons:

• "I had the Christmas menu, turkey dinner. It was cold."
• "The chicken skewers which were way overdone."
• "The coleslaw on my dinner looked like it had sat out on the side for the whole day."
• "The fish and chips not available so I quickly had to choose again. Got the chicken burger and it wasn't very nice. Very chewy and I didn't finish it which is unlike me."
• "The food when it arrived was tepid, tasteless and totally underwhelming."
• "The chicken was pink. The food was stone cold also had the texture like it had been cooked The day before hand."
• "My wife's chicken was inedible, waitress admitted that it was COOKED FROM FROZEN."