Address: Unit 8, All Saints Industrial Estate, Birmingham B18 7RJ, United Kingdom
Phone: +447739159143
Rating: 4.8
based on 117 reviews.
Response Time and Communication
Pros:
"She responded quickly to questions and changes to our requests."
"Naomi was very flexible to discuss our preferences."
"I contacted Naomi to obtain an estimate for an event. She responded almost immediately."
"After not being contacted by the original caterers I contacted Naomi on short notice. She was professional, helpful emailed the prices and menus right away."
"Naomi promptly responded to my particular requests and communicated clearly with me."
"Naomi would answer any queries immediately."
Cons:
"When there was a hiccup with our booking, I thought 'oh no' here we go again!!"
"I contacted Naomi to cater for my fathers funeral and she was a great help from start to finish, however when it came to my Mothers funeral what a disappointing ending."
Quality of Food
Pros:
"The food was excellent and arrived piping hot ready to serve."
"Before I tried the food myself, I asked around and the feedback was overwhelmingly positive."
"The guests commented on how palatable the food was."
"Naomi’s food was the highlight of the evening and people are still talking about how nice it was days later."
"Everyone complimented it and many people went back for seconds."
Cons:
"Mixed Review - ordered oxtail but sadly not cooked enough. Meat was tough and dry no gravy."
"They catered at my son's wedding. The food was very good so no complaint except the portion was small."
Professionalism and Staff Conduct
Pros:
"The staff were all highly professional and the family didn't need to do a thing."
"Naomi & staff are very polite, friendly and will go the extra mile."
"Totally reliable, friendly and professional."
"The staff were very professional and well manned, they made my day stress-free as they took control of everything."
"The staff were always courteous, professional and smartly dressed."
Cons:
"During the reception one waitress decided to bring their street friend to the intimate gathering."
"The staff need to learn customer care skills towards those who have a preference to what they can eat."