Finchley Cosmetic Salon Reviews Summary

Professionalism and Expertise

Pros:

• "Shova and Dr Nama are professional and knowledgeable people."
• "Dr Nama is lovely and very professional, definitely knows about the procedures how to performed."
• "Consultations and cosmetic treatments are carried out by competent, experienced doctors and surgeons."
• "The doctors are very professional."
• "The doctor is very knowledgeable and competent and the support staff are courteous and professional."
• "Lovely staff - doctor is very informative and takes his time to discuss everything with you."
• "The doctor is very knowledgeable and kind."

Cons:

• "APPALLING SERVICE NEVER AGAIN!!!! DO NOT WASTE YOUR MONEY HERE!!"
• "I would not recommend them. Approach with caution."
• "The 1st injection did nothing, the top up? As he injected he showed me the instant difference, which, after doing some research and, seeing for myself, did nothing."
• "He also told me the Dr would not have been qualified and the solution used was not legit."
• "I will never forgive the doctor for what he did to me. Not professional at all."
• "Worst experience ever. I had Botox for my crows feet 2 years ago. The Dr is clearly not a doctor."
• "Was advised incorrect filler used under eyes and injections not in the correct place."

Clinic Environment

Pros:

• "The clinic is very inviting, clean and hygienic."
• "Lovely place! Felt very welcome from the moment I stepped through the doors."
• "The clinic is clean and has easy access for parking, which is handy."
• "The calming atmosphere of the clinic itself."
• "The clinic itself was clean, modern, and inviting."
• "There’s a great atmosphere at the clinic."
• "The environment is so cool and friendly."

Cons:

• "Treatment rushed, incomplete and permanent damage to my skin."
• "Reception area dusty."
• "Firstly the atmosphere is very stilted on arrival."
• "I arrived, they couldn’t find my details on the system…"
• "Was not happy, went to Finchley clinic from Stevenage on a Saturday only to be told by the receptionist they couldn't help me and I wasn't even allowed to see the dermatologist."
• "Had Botox appointment booked for 2:30 on 4th Oct 23, I had to push back client meetings and travel all the way from central London only to find out the entire clinic was SHUT."
• "I wasted 40min on my journey to go to a clinic that had no stock of product!"

Customer Service

Pros:

• "I will definitely be returning and would recommend."
• "It is very easy to book an appointment that suits me."
• "I am always very happy with this clinic and was very grateful to not have to wait long for my appointment."
• "They also been really amazing on my after care i could not recommend them enough !!"
• "The staff is professional and friendly and always have answered any questions I have asked asap."
• "Front of house staff lady is lovely and professional and always on hand to answer any questions."
• "The receptionist is really lovely and replies to my messages quickly."

Cons:

• "I went to do my lips and they didn't ask me for any medical record, check, no blood pressure was taken neither asked if I have any allergies."
• "Receptionist/ nurse Shivi or shava whatever her name is, very sneaky, she controls the doctor."
• "Looking at reviews this is a common problem."
• "I was then sarcastically told (by the receptionist) 'you’re studying cosmetic so; you should know the eye and tear trough are two different areas'."
• "I was then met by the rude receptionist."
• "Worst experience ever, I left the clinic in tears the reception/ nurse treated me like I was a joke."
• "A complete TIME WASTER!"