The Broadway Clinic Reviews Summary

Hair Services

Pros:

• "My hair looked so good after my haircut last weekend on Saturday."
• "Thank you to my hairstylist!! She did a great job with a curly hair cut."
• "Maria knew exactly what she was doing. Not only did she go far above my expectations, she did it in less than 40 mins, including blow drying my hair straight!"
• "I'm so impressed with Maria’s hairdressing skills that I had to write a review."
• "I've had my hair done a few times here and the standard and service has been absolutely fantastic every time!"

Cons:

• "Worst facial treatment I ever had. The beautician treating me barely did any extraction."
• "Have done my manicure today, shellac, the service was very good but product started to wipe off 2 hours later."
• "Went here for a haircut, the hairdresser was a Covid denier who refused to wear a mask, then charged extra for PPE."

Facial Treatments

Pros:

• "I had an excellent experience at The Broadway Clinic in Stratford for scar treatment. The quality of the treatment was exceptional."
• "Best facial place ever! The customer service is amazing."
• "I loved the service at Broadway Clinic! I booked the deep cleanse facial with extractions and was fully satisfied."

Cons:

• "NO FACIAL TREATMENT ANYMORE! I am absolutely not satisfied with this service."
• "How this place is still in business AND SO HIGHLY RATED is beyond me."
• "I am very angry when I saw my face at the end of the treatment, more than half of the blackheads stayed there."

Customer Service

Pros:

• "Everyone at the clinic was very kind and I had such a positive experience."
• "The clinic is clean and relaxing with the politest staff."
• "Very satisfied with the service, the botox looks great."

Cons:

• "Great techniques but lacks customer service skills. I have been to this clinic for a year now and every time I'm expected to wait for 20-30min."
• "The only reason I give two stars is because the therapist was really nice. Really wanted a place nearby to get my manicure done on a regular basis, but……."
• "I walked into this clinic today to have a skin tag removed. The welcome and service was impeccable."

Waxing Services

Pros:

• "This has been the most pain-free wax I’ve ever gotten and I’ve been having waxes for 2 years plus."
• "Been going here for years for my waxing and the beauticians are great!"

Cons:

• "The worst clinic I ever had experienced they didn't do proper consultation about derma filler treatment."