Pall Mall Barbers Bishopsgate Reviews Summary

Customer Service

Pros:

• "Went along today for a haircut at pall mall barbers and on arrival was greeted by a fabulous receptionist who made me feel welcome."
• "The receptionist Jess is really friendly and welcoming."
• "It starts right away with lovely receptionist Jessica always cheeful and welcoming."
• "Very welcoming Barbers, with a very happy smiling receptionist."
• "Lovely greeting by the adorable receptionist started the appointment off nicely."
• "When I arrived at the shop, I was greeted with a warm and welcoming environment from all staff."
• "Always great service from the team at PMB, easy to make a booking online and always welcomed when you get there."

Cons:

• "Very unprofessional staff, avoid!"
• "Disaster when I arrived early, the hairdresser who was going to cut my hair, Martin, was terrible at keeping the time."
• "They are novice and unprofessional. Lara was the one who cut my hair and she was very unprofessional."
• "I do not recommend at all. They only charge you and do not care about anything else."
• "Awful experience. Barber was absolutely unprofessional, cutted twice more than I asked, thereby ruined my hairstyle."
• "Moreover, the quality of the haircuts was so terrible that I had to return the next day, so that another hairdresser would fix it."
• "If you are a busy person, have meetings, and think it's a good idea to book ahead then please, look somewhere else and avoid."

Booking and Convenience

Pros:

• "Online booking makes the whole process so much easier to just walk in and get great grooming for when you have plans for a big meeting."
• "The booking service is excellent - making appointments available in the next 30 minutes - you can pick your barber and just pop in and get a cut!"
• "Their app (available on Android and iOS) makes it super simple to book an appointment, especially if you're in a bind."
• "Firstly booking an appointment was very easy and quick, as you can do this via their website, app or by calling the store."
• "I made my appointment online, the way it should be, and it was so easy."
• "Excellent booking system, which makes calls personal, warm and friendly staff and that's before a barber has even touched your hair!"
• "I always enjoy getting my hair cut here. The staff are friendly and welcoming."

Cons:

• "I had a haircut scheduled 1 week in advance, called a few minutes before to kindly tell them I would be 5mins late and they told me they couldn't cut my hair anymore because the hairdresser I chose got sick."
• "I've booked an appointment with Mazie on 26 of December at 12:30 using your website, I've received booking confirmation on my phone and came at 12:20 to the Pall Mall Barbers - Bishopsgate. And guess what? Nobody was there. The shop was closed."
• "Only negative was that I had to wait a while to be seen (it was lunchtime and they were pretty busy)."
• "I’m quite specific about the haircut I have. I’ve been 3 times the first 2 I had Nick and he was great and I got exactly what I wanted but I went earlier and the new guy didn’t give me what I wanted it’s the first time I’ve not given a tip at a haircut."

Barber Experience

Pros:

• "I booked a haircut with Jay after he came highly recommended and I was not disappointed."
• "After going to many barbers in London over the years, I think I have finally found a regular barber in Cezar Ionut."
• "I can't speak for the other barbers but I had my hair cut by Sara today and she is clearly a perfectionist."
• "Fantastic service and haircut I received from Chris at the PMB, Bishopsgate."
• "Had a cut with Jay who listened to what I wanted, and executed fantastically."
• "Jay for giving me a brilliant haircut - he took the time to really listen to what style I wanted."
• "The skin fade and haircut was executed flawlessly by Laura, showcasing their mastery of the craft."

Cons:

• "Very disappointed with this cut. Didn't really understand what i wanted at all, after a long clear discussion of what i wanted."
• "Best Experience I've had, Martin really knows his craft."
• "Nordine really paid attention to detail and it was not just another quick haircut."
• "Jay is fantastic, he always listens to exactly the style in which I am looking for, and does an amazing job of emulating that, consistently."
• "Christian is a magician when it comes to shape ups."
• "Really recommend Stilian to anyone who wants a friendly high skilled barber."
• "What sets Cezar apart from other establishments is his unwavering commitment to customer service."