Barbican Centre Reviews Summary

Category: Performing arts theater London

Address: Silk St, Barbican, London, EC2Y 8DS, United Kingdom

Phone: +442078702500

Rating: 4.6
based on 588 reviews.

Accessibility

Pros:

  • "Easy to get into the main area from the main entrance, and to leave. Areas are well signposted, lifts easily available and little waiting."
  • "There are restaurants, bars, coffee shops, accessible toilets, accessible entrances, accessible parking facilities, smoking areas, plenty parking, good public transport connections, good variety of events, good atmosphere for kids."
  • "Wheelchair friendly throughout."
  • "I am a wheelchair user and the staff were very friendly and helpful in helping us get to our seats within the theatre."
  • "Cycle docking stations are also easily accessible too."
  • "Easy parking in blue badge level 5."
  • "Parking pre-booked was FREE for Blue Badge holders & our assigned spot a stairless < 100m. from the entrance."

Cons:

  • "Large, tricky to navigate."
  • "There are lots of slopes from one section to another which can be difficult in a wheelchair as they're at odd and harsh angles."
  • "It was tricky as a first timer to find out how to get inside the building as it felt like kind of a weird maze with twists and turns!"
  • "A lot of people stuck with situation where they use stairs to save some time waiting for the lifts only to find out a locked door for all venues."
  • "This is NOT a place to visit after dark. The signage is so poor and the possible routes out so many."
  • "The Barbican is a poorly signposted maze of ups/downs/turns/ dead ends that cause needless frustrations and problems."
  • "It's easy to get to this place, but once inside, it has got to be the worst place to navigate that I have ever been in."

Facilities

Pros:

  • "Facilities are all in good condition and easy enough to navigate."
  • "The facilities are well maintained."
  • "The main areas are well maintained and kept clean."
  • "Toilets were clean and plentiful."
  • "The center attendants are efficient and proactive in their duties. Amenities and hall was well equipped and functional."
  • "The venue had all the expected facilities e.g. suitable toilets, refreshment pods and scenic positions for photos and gown changes."
  • "One thing I absolutely love is the toilet. Odd I know, but the sink, hand dryer and everything you need are all within the cubicle."

Cons:

  • "The announcements are muffled, there is a lack of seating for pre-show time."
  • "Barbican Facilities r Horrible... Ladies wc very long line Before, interval & after!!!"
  • "1st floor wc are even worst then Last month!!! = 1st wc CLOSED, DISSABLE WC CLOSED, available only 7x cubicals 4 the whole 1st floor..."
  • "All the washrooms on the upper levels were out of order."
  • "Cloakroom service not great, your bags will be put on the bare floor (pretty disgusting)."
  • "Bathrooms collapsed and the venue did not have restaurants, apparently they were out of service."
  • "Too many toilets out of order for a week+."

Staff and Service

Pros:

  • "The staff were welcoming and helpful."
  • "The boxoffice staff who absolutely went above and beyond to help me solve a ticketing situation."
  • "The staff are super polite and helpful."
  • "Bar staff and ushers all super helpful."
  • "Lovely friendly helpful staff."
  • "The staff for the Noguchi exhibition were in good spirits and were polite and very helpful."
  • "The staff are helpful and friendly."

Cons:

  • "Not very nice way of Barbican staff sorting = in fact not sorting this out."
  • "Iconic, sprawling venue teeming with culture. Lots of disinterested, unhelpful young staff, bordering on rude."
  • "Staff again were clueless and couldn't care less."
  • "Every single staff member was completely uninformed about everything."
  • "The young woman didn't notice me as she was too busy tapping on her phone."
  • "The staff were insistent they had been contacted everyone with a booking - and rudely so - which was not the case."
  • "Lots of disinterested, unhelpful young staff, bordering on rude."

Architecture and Design

Pros:

  • "Like most people, I have mixed feelings about brutalist architecture, but the Barbican is a great example of how the modernist dream can work."
  • "It is such an impressive place. The mix between concrete and nature, the details, the attention for every building and its purpose is even more impressive."
  • "The architecture in the place it’s also super impressive and never fails to please with the aesthetic."
  • "The architecture of the building is also unique and interesting."
  • "It’s always a pleasure to visit this brutalist masterpiece and wander around the lake or the conservatory."
  • "A masterpiece of brutalism, a utopia of a city within a city."
  • "A truly wonderful piece of Brutalist architecture."

Cons:

  • "The Barbican is a poorly signposted maze of ups/downs/turns/ dead ends that cause needless frustrations and problems."
  • "It’s really worth a visit if you have any interest in 'extinct' architectural styles."
  • "The concrete facade; the confusing and almost kisch interior, not to mention the incongruity of the surroundings, makes this place feel fairly surreal."
  • "The Barbican itself is not user-friendly."
  • "Much like the upper-class housing estate which makes-up it's purpose for being, it seems to serve a narrow few at the expense of a wider and more inclusive London."
  • "Unfortunately, it is starting to look a bit shabby and tired and in need of a good injection of money."
  • "An old venue which is still ok but a bit outdated now."

Value and Pricing

Pros:

  • "Always a wonderful range of free and paid exhibitions at the Barbican."
  • "There is restaurant and bar also here, with reasonable prices and great selection of neebles and food."
  • "These were quite pricey (£4.20), but it's London."

Cons:

  • "Parking was previously 4 evenings flat r8 9£ = now its 11£!!! = very expensive 4 only 2.5 hours!!!"
  • "The gift shop was very expensive!"
  • "Aperol Spritz+ Pint of awful Pale Ale + 1 bag of crisps more than 16 quid."
  • "Only negative was the price of a G&T but then you expect to pay top whack in London."
  • "The centre could perhaps do with better, less extortionate coffee/food."
  • "Parking is nearby though is very expensive."
  • "We were gifted a membership for 2021, which we used once or twice (not great value)."

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