The English Rose Café and Tea Shop Reviews Summary

Accessibility

Pros:

• "Although the cafe is accessible for wheelchairs the toilets are downstairs."

Cons:

• "Toilets are down steep steps, not at all accessible. Gendered."
• "Not sure if there is a staff toilet which would be accessible."
• "Also the path to the downstairs bathroom was very narrow."

Service

Pros:

• "Our server was friendly, professional and insightful."
• "Very friendly attentive staff immediately approached on entering and welcomed we only had to wait a few minutes to be seated."
• "The service we received was prefect. The waitress was extremely polite and she made sure we were happy with our order."
• "The staff though quite busy seemed nice."
• "Service was polite and smiley :)"
• "The staff were very attentive, polite and accommodating."
• "The staff were very friendly and accommodating."

Cons:

• "The service was so bad that I would recommend going elsewhere."
• "Would definitely not recommend to anyone who has somewhere to be that day because of the slow service."
• "We waited to get a menu for 20 minutes before having to ask for it ourselves."
• "I waited and waited but the croissant didn't arrive."
• "We were seated and waited more than 15 minutes to take our order."
• "Waited 45 minutes for my sandwich and iced tea and never even got my drink."
• "Very rude service."

Food Quality

Pros:

• "Nice coffee and excellent home-style cooking."
• "Food/Tea/Coffee is great."
• "The scones were very good and the place was ideal for tea time."
• "Fantastic scones and fresh tea."
• "Highly recommend the lemon and blueberry cheesecake and scones. They’re 10/10."
• "Great full English breakfast."
• "The best English breakfast we’ve had all week."

Cons:

• "The food finally comes out. My chips are cold and stale and my wife's salad is without any dressing."
• "The third cake was dry and grainy and the sandwiches were decent but nothing special."
• "Scone was not tasty and the vanilla cake was too dense and grainy."
• "The sandwiches were dry it's a pity especially for the price that this tea time cost us!"
• "The scones were stone cold and stiff."
• "The clotted cream tasted like a mix of mayonnaise and whipped butter, very thick, but with not much flavor."
• "The scones were warm but hard."

Atmosphere

Pros:

• "The decor was very eye catching and fitted the tea rooms perfectly."
• "Quaint little cafe in a convenient location, tasty scones - not too sweet, but just right with clotted cream and jam."
• "I love the decor of this place - quaint eclecticism."
• "Beautifully themed, enough space for privacy and incredibly welcoming staff."
• "Thoroughly adorable tea room!"
• "Lovely atmosphere and staff."
• "A lovely little cafe very close to Buckingham Palace."

Cons:

• "Compared to the rest of London, the decor needed a bit extra attention."
• "Inside the cafe there is a back room with unused tables and chairs piled up in the corner... feels odd and unwelcoming."
• "A little grubby in the corners although generally clean."
• "The tables are a bit crammed together - getting in and out of our corner table was nearly impossible when the place was full."
• "And you feel like you're in the English countryside."
• "Very homey and charming, albeit just a tad creepy."
• "The place has a rustic feel to it. Kind of like in the old movies 🎥, even the music is from that time."

Value

Pros:

• "Great value and perfect location."
• "Super affordable afternoon tea with large portions in a quaint and cute setting."
• "The afternoon tea is very nice — £26 for two people is definitely very good value for what it is!"
• "Super affordable afternoon tea (38 pounds for two people, so bring a friend) with large portions in a quaint and cute setting."
• "The most affordable tea in London."
• "Great food and drink served on gorgeous traditional tableware, at a very good price."
• "Considering this tea shop is right in the middle of a prime London area the bill was extremely reasonable."

Cons:

• "Avoid this place - London is filled to the brim with tea shops, so go anywhere else. ANYWHERE ELSE."
• "Overall it is VERY overpriced. Look elsewhere."
• "Ridiculous, overpriced and tacky."
• "Not worth more in my opinion."
• "It might seem good value but it really isn't. Avoid."
• "An inexpensive afternoon tea in comparison to other experiences but honestly not even worth the price."
• "It is very overpriced and not that authentic."