Zizzi - Bow Street (Covent Garden) Reviews Summary

Food Quality

Pros:

• "The food was lovely and when it did arrive it was tasty."
• "Food was great and came in amazing time nearly a quarter of the time that it would normally!"
• "Great fresh tasty food with lots of extra touches."
• "The pasta dish I ordered was a pleasant surprise, showcasing the kitchen's culinary skills with rich and balanced flavors."
• "food was amazing had the rustica picante and it was the best!"
• "The brownie and chocolate melt was fantastic!"
• "The lasagne was tasty and hot."

Cons:

• "I ordered the chicken milanease and it came with cold carrots that looked like they were past their sell-by date."
• "There was an over kill on the honey and actually ended up tasting like a pudding pizza."
• "Calamari is my favourite. Unfortunately, this portion had no flavour."
• "Food was nice, but more bland than other Zizzi I had been too."
• "I ordered the belly pork - it was dry and only came with a small cup of honey for sauce. The crackling was completely inedible."
• "The Sicilian lemonade I tried was rather ordinary, lacking the refreshing burst of flavors I had hoped for."
• "Starter finally came corrected the second we finished our main came and was freezing and burnt was the worst pizza ive had."

Service

Pros:

• "Had a lovely evening, food was delicious and service was very quick."
• "People are really kind."
• "staff were amazing, our server was professional and fast didn't catch her name but she had redish hair and was super nice"
• "Service by nice Nepalese waiter very good."
• "The staff were lovely, so friendly and helpful."
• "Service is as good, the place is well designed and very kids friendly."
• "Fantastic service from our waitress."

Cons:

• "Pushing and almost forcing people to order things makes them feel extremely uncomfortable."
• "Horrible service, took 30 minutes just to be asked what we'd like to drink."
• "Never again and will be reporting to environmental food officer to make sure they are keeping their food safe and not making people sick."
• "Staff terrible, would not let us sit on a preferred table, served the wrong order, felt they just did t want to be there."
• "Incredibly poor service by disinterested staff."
• "Slow service, they forgot we wait for the table and gave it to someone else who came after us."
• "Staff were awful, very slow and not welcoming or approachable at all."

Ambiance

Pros:

• "The restaurant is really cosy, and really well decorated."
• "The interior is so nice and cosy."
• "It's a very busy restaurant, with a lovely bunch of staff."
• "The ambiance and the pizza that I had was quite nice actually."
• "The restaurant has a nice ambiance."
• "It is a nice building and is decorated well."
• "A nice restaurant, with great food and even better staff!"

Cons:

• "The kitchen closes at 9.00 which is not very helpful either."
• "Also no fresh lime to put in my soda."
• "The family table next to us was cleared, but all the dropped food was left on the floor for the next customer to wade through!"
• "Food average but that's what you expect in that kind of chain."
• "Looking at the bill they put a 10% good service charge which I thought why as we did not have a good service and I am sure they knew it."
• "Toilets were a total mess😫"
• "Our table was in the basement next to the door, where people keep coming to use the toilets."