ASK Italian Reviews Summary

Service

Pros:

• "Absolutely amazing service by a host called Samuell."
• "The service was polite and professional."
• "Great staff. Great location in mayfair. Fast service."
• "I had received exceptional service."
• "The service was organised and efficient with the nicest staff!"
• "Very friendly staff, and excellent food."
• "Fantastic food, atmosphere and customer service."

Cons:

• "Worst service I have ever experienced."
• "The waiter started to be really rude!"
• "Our server was forgetting our drink and messing up our orders."
• "Service is slow and not motivated."
• "The team appears to be quite moody and not welcoming at all."
• "Service is poor !! Disrespectful! Careless ! Customer service is BAD !! No good attitude!!"
• "Service was terrible. Staff were engaging with their friends that came into the restaurant to eat more than other customers."

Food Quality

Pros:

• "Reasonably priced and great pizza."
• "Butterfly prawns starters were amazing, pastas and pizza was good, the desserts are also cool."
• "Food was delicious, my Margherita was perfect."
• "The food is perfect. Highly recommend the Pasta Carbonara all hand made and the bowl is bigger than one appears."
• "Great prawns and the lasagne was good too."
• "The food tasted delicious and presented really nicely."
• "The food is very tasty, my orders are: spaghetti ravioli, goat cheese pizza, potatoes and calamari."

Cons:

• "The portions are believe me for a three year old child."
• "Each dessert was way too over sweetened that we could not finish a single one."
• "The prawns were dry and tasteless."
• "Neither the appetiser nor the main course tasted above average."
• "Trio of arrancini was more of a trio of overcooked disappointment, bland..."
• "The food was between terrible and really bad."
• "The linguine was the worst and has no flavor."

Ambiance

Pros:

• "Ambiance is nice."
• "Restaurant is pretty."
• "Lovely quant restaurant."
• "Very beautiful setting upstairs and in main downstairs hall."
• "Delicious food, superb atmosphere, at a convenient location."
• "The restaurant is cosy with nice atmospherics."
• "The restaurant has a beautiful ambiance with a calm and comfortable atmosphere."

Cons:

• "The place was cold though, sitting for some time I felt my legs were freezing."
• "Not sure who had the 'brilliant' idea to put a table next to the door."
• "The place overall dirty, the way to the toilet was 'paved' with toiletpaper."
• "Also it will be very crowded in the evenings."
• "The place gets pretty loud when it’s busy."
• "The place was really loud, with busy staff running around and high noise coming from the kitchen."
• "Tables are so close to each other."

Value

Pros:

• "We ordered a pepperoni pizza, which was pretty great and a fair price."
• "Prices were great for both food and drinks, especially considering the proximity to Oxford Street and all the main shops."
• "The food was actually delish."
• "Most of the meals are delicious 🤤 and tasty 😋."
• "The Garlic Bread with mozzarella and balsamic onions as a starter."
• "Two of the Prima stonebaked pizzas, which were excellent."
• "The pizza is thin, crunchy and tasty.. a very good one."

Cons:

• "Overall we ended up paying £42 for food we couldn't eat."
• "I felt like £54 was expensive for the quality of food and service that we experienced."
• "Ended up paying £32 for starter and a Joke salad looking for another restaurant..."
• "the prices are a little bit high."
• "Food is poor in taste and quality."
• "Pizzas was bland, tasteless and not that hot."
• "The dishes were awful and had nothing to do with Italian cuisine."