Brera Reviews Summary

Service

Pros:

• "The waiter who was a great guy, really friendly, he apologised and gave us some drinks for free."
• "As always, the deserts are fantastic and the service is always timely."
• "Wonderful service and coffee (finally a place with decent-sized cups for lattes!)."
• "The stuff were so friendly and professional."
• "But when you do get service it is always pleasant."
• "The staff is really kind and professional."
• "All the waitress are professional and kind!"

Cons:

• "They also put loud music which was very unpleasant."
• "We had the worst experience at the Terrace. We were seated next to a very loud speaker and were told very rudely it cannot be turned down."
• "The waiting staff has become increasingly unresponsive, inactive, and disrespectful."
• "Service was abysmal and customer care non existent."
• "WORST service ever, so rude, entitled, treated me like a literal nuisance."
• "After waiting for more than 25 minutes we decided to go inside to check if we could get served."
• "Came here in the morning to get a drink and work. After purchasing I was made aware it was a 'laptop free area'."

Food Quality

Pros:

• "The food quality is high standard and very well done to the chefs."
• "Lovely desserts."
• "The food is delicious also the coffee was so tasty."
• "Food was nice and tasty."
• "The food was utterly delicious!!!"
• "Amazing food, value for money."
• "Fab italian bistro with variety of food and drinks to choose from."

Cons:

• "Desserts haven't always been 100% fresh, so not an absolute value for money."
• "Cakes were okay, looked pretty, tasted okayish, not extraordinary."
• "The food that arrived was cold, incredibly bland and done clearly without any thought due to the rush."
• "Three tiny pancakes that were dense and without the option to add the amount of maple syrup you prefer for £9...."
• "The pasta dish was the wrong one, the second pasta dish did not have the special request, and the pizza arrived later than the first two."
• "Ordered American pancakes - judging by the texture they were not freshly cooked as they had a stale crumbly texture and were hard and dried up."
• "The worst food I've tried in London - inedible, and high prices."

Atmosphere

Pros:

• "If there is good weather you should sit outside, it is incredibly nice, and the road that faces the cafe is not open to traffic which is perfect."
• "The cafe extends to the square across the street in a beautiful space next to water fountains under the trees."
• "The one more good thing is that they have such a nice place to sit outside in sunshine and i feel really relaxed 😇"
• "Great place to eat... nice atmosphere and the terrace outside is just what you need on a warm summer evening."
• "Brera is a great spot for a charming dining experience. Boasting a mix of modern interpretations and breakfast classics, the food is tasty and gets served quickly."
• "It is an awesome place. Very clean place and peaceful, very friendly staff, the food was amazing guys and it was a very nice atmosphere."
• "The outdoor terrace is attractive and welcoming and a lovely place for a sunny day."

Cons:

• "They also put loud music which was very unpleasant."
• "Loud bland music keeps people from talking to each other, meaningless TVs displaying nonsense like waterfalls."
• "Music was horrible, the DJ didn't pay attention to the his job, it was playing very loudly so we had to scream."
• "Not relaxing and definitely not a lounge for evening out with friends."
• "The place was very noisy in the first place."
• "An absolutely unfortunate attention. More than half an hour waiting to be attended."
• "The atmosphere of the staff being disrespected definitely ruined the overall experience."

Value for Money

Pros:

• "Price was good at £2.40."
• "Prices are good for the area."
• "Amazing food, value for money."
• "Sure enough, great pizza and prompt friendly service... Would recommend for a light bite."
• "The price is quite good for the quality offered."
• "This was a very pleasant and lively eatery, and for this area very reasonable prices."
• "Great tasting food but far too expensive."

Cons:

• "Desserts haven't always been 100% fresh, so not an absolute value for money."
• "Without the discount their prices are incredibly high!"
• "The pasta is not worth £12 and the pizza is not worth £15.90 PLUS 12.5% service charge."
• "Ridiculous price - for two fried eggs it costs nearly £8!"
• "Overpriced even for London standards with poor quality."
• "For £8.90, it is way more than a rip off: I'd say a theft."
• "Awful service ... Worse customer experience ever ..."