Colonel Saab, High Holborn Reviews Summary

Ambience

Pros:

• "The ambience takes you to a different era."
• "It's has a nice ambiance and a perfect place to eat."
• "The place was busy and I was immediately struck by the decor and service quality."
• "Our family get together at your restaurant, Colonel Saab was truly a 10/10 experience... ambience fantastic."
• "The interior design of the restaurant was absolutely majestic, lots of chandeliers installed in the high ceilings with plenty of photos and paintings around on red walls."
• "The interior is really traditional and is the main draw."
• "The atmosphere is vintage heritage enriched with Indian culture."
• "The atmosphere and food all felt very authentic."

Cons:

• "The staircase to get upstairs is very narrow and steep, so not ideal for people with accessibility issues."
• "The atmosphere also very good. The only downside was the high prices in relation to the portion sizes."
• "The decor feels like someone has thrown money at various things which don't go together well, tasteless like the food."

Service

Pros:

• "The staff were prompt and helpful, however I couldn’t sense their happiness."
• "Ronni was incredibly hospitable & is most certainly a credit to the restaurant."
• "Special thanks to Rony, for making us feel so comfortable and catered."
• "The service was really good and the place is really well designed."
• "The service was excellent. He gave us great recommendations and was all around very attentive."
• "Anshua was an excellent host."
• "The staff goes beyond to ensure your experience is enjoyable."
• "The service was great from the outset and the so was the decor."

Cons:

• "Service was nice but a bit slow."
• "Staff seemed uninterested in serving us once they realized we weren't going to order any alcoholic beverages."
• "Service was pretty good. I just had higher expectations for the food."
• "The food had an unpleasant staleness that was hard to overlook, leaving us questioning the quality of the ingredients used."
• "While it’s always exciting to visit a new restaurant, this particular one had the added fascination of being launched by a family member of an award-winning resort in India."
• "Service was terrible but we didn’t complain about not getting desert menu or bill on time or even the cold food served at the table."
• "My meal came late and was cold, the Dosa looked pretty but not what I had expected."
• "Service was shocking. My meal came late and was cold."

Food Quality

Pros:

• "The food was scrumptious."
• "The food had rich ingredients, so we felt easily satiated with selected few starters."
• "The food was devine. We ordered 4 starters, 4 curries, 2 bread baskets, 2 rice portions, and 4 non-alcoholic drinks."
• "The food was superb, ambience fantastic & service was simply the best."
• "We tried varieties of food, and each dish was unique in taste."
• "The menu is so extensive, I had the Chilli Mogo, Colonel Saabs special butter chicken."
• "Everything we ordered was spot on. I highly enjoyed this dinner."
• "Great food, great atmosphere. I had better Indian food in London for fractions of the price, but this is the only downside."

Cons:

• "Food presentation is great, could be better with less spice covering all great flavours combinations."
• "The mains were a mixed bag. We enjoyed the fish and prawn dishes, had really nice flavours and were tender. But the chicken and lamb curry dishes were average."
• "The downside for me was simply the price. I feel like for the price they charge their food it's not lived up to the standards."
• "We all loved the food and service - apart from one Dairy Free beef dish that my friend didn’t enjoy as too dry."
• "The menu offered a wide variety of options, from delectable starters to mouth watering desserts."
• "The service was very poor, I don't blame the chefs or those taking orders, the restaurant appears to be wrong from top to bottom."
• "A nice curry but nothing exceptional. For the price of the dishes I expected something a bit more out of the ordinary."
• "The recent Evening Standard review is spot on. I visited during the soft launch and initially felt it would be harsh to submit a 1 star review given the restaurant was in its infancy."