The Cardamom Club Reviews Summary

Service

Pros:

• "We received excellent service from Chirag."
• "Helpful staff very attentive, polite and friendly."
• "Wonderful service!"
• "The service was good, reasonable prices and would recommend it."
• "Sweta was kind and accommodated to us very well."
• "The staff are friendly and accommodating."
• "Ritu who looks after normally is very pleasant, always smiling and nothing is too much trouble."

Cons:

• "Had to keep asking for top up chai."
• "While in the restaurant the waiters weren’t interested in hearing any concerns."
• "Not once did a manager approach us, apologise, explain, offer a drink on the house or anything."
• "The waitress then brought the bill to me without me even asking for it."
• "The staff were not bothered and other diners were also complaining. 0 customer service skills."
• "Service needs some work, would like to see more proactive waiting instead of having to call waiters across."
• "Service was very poor."

Food

Pros:

• "The food is DELICIOUS 😍😍😍😍 Try the Pav-Bhaji."
• "I am a regular customer at the Cardamom Club. This is because they offer amazing, mouth watering, tasty food and have an awesome atmosphere."
• "Their special lasooni dal is worth a try."
• "The food, cocktails and service here has been amazing!"
• "The food was amazing and delicious as always highly recommend to come here and dine."
• "The food portions were brilliant and tasted good."
• "Food was amazing and best of all the service."

Cons:

• "Peanut mix we had with drinks, uses cheap disgusting peanuts which we couldn’t even eat."
• "The afternoon tea was disappointing, what was advertised on their website for afternoon tea was not served."
• "We came to the restaurant it was 4 of us we ordered the dal and its was so spicy also the rice was so cold for us."
• "Food (chicken tikka served with tiny amount of shredded lettuce no other salad) was tasteless and overpriced for the quality and amount served."
• "One of the dishes was really dry and when I informed them about it, all they did was put some yogurt and chutney on top."
• "Tiny methi gotas (stale and awful taste) overpriced for the amount served."
• "Food - Not that great and very small portions for what they charge."

Ambience

Pros:

• "Price is reasonable for that kind of ambience and setup."
• "A must visit location."
• "Really nice atmosphere."
• "The new decor is also amazing!"
• "Have been coming here for several years now. It was excellent then and now it has re-opened newly refurbished it is even more stunning!"
• "The ambience is great and much nicer since the refurbishment."
• "The atmosphere was just perfect."

Cons:

• "However noise levels within the restaurant from neighbouring tables, made it impossible to even hear what someone beside you was saying."
• "The overall feeling of this place is not great. I won't be coming back here."
• "It’s just plain to see the negative vibe you get the second you walk in to this horrendous place."
• "It was a side alley where the table view was TOILET and the kitchen rubbish place."
• "The only down side was the blaring thumping music during lunch, as we were the only diners there."
• "Cold atmosphere. Not sure I’d return as there are other reviews places serving this type of food."
• "Ambience - Was rather dated."