Bella Italia - Dudley Reviews Summary

Value for Money

Pros:

• "4 of us had the 3 course set meal and it was excellent value for money."
• "We used up around £39 worth of vouchers courtesy of Tesco Clubcard, which made the meal dead cheap!"
• "The set 2 or 3 option menu offers affordable food with high quality."
• "The kids' menu is really good value for money and the choice is pretty good too."
• "We got the set menu which is £15.99pp for 2 courses. Everything was fresh and hot and worth the money."
• "Price of the meals were reasonable. A 3 course special was for £15.99 drinks sold separately."
• "We used a voucher (30% off mains, max 6 guests) to good effect and had 30% off all our food which helped lessen the pain."

Cons:

• "The prices are incredibly high for what you get, drinks included."
• "Cold as the heating was broken and expensive. The bill was over £40 for lunch."
• "Basically what we received was a portion no bigger than a starter and a total rip off."
• "No meat in any of the pasta dishes even though they charge extra."
• "The drinks are a little pricey but the offer on the food brings the prices into a reasonable area."
• "Disappointed that I'd paid £18 for two courses only to find they were small portions; food was good though."
• "Food was good for the most part, if a little overpriced."

Service

Pros:

• "Its always nice to sit back and let someone else do the cooking and even better when you get a waitress who makes you feel very welcome."
• "Booked a table of 16 for daughters 21st. The whole experience from arrival to leaving was exceptional. Service was excellent, all meals were served together and food was hot. Staff were attentive."
• "Friendly greeter and servers, especially Becky who was very helpful."
• "The staff were very friendly & very attentive."
• "We were looked after all evening by a fantastic Romanian lady, the attention she gave to us was outstanding and really added to the experience."
• "Alex Lacey is the best GM he and his team have always gone above and beyond."
• "The staff were lovely. Very friendly and attentive."

Cons:

• "Haven't quite grasped the covid-times recommendation to sit outdoors where possible."
• "It's a little noisy in there due to the open layout so if you're planning on taking children or adults who are sensitive to noise a pair of ear defenders maybe a good idea."
• "Only minor criticism would be waitress not attentive enough. Had to call waitress for another drink and never came back to check if we were happy with meal."
• "Appalled at the lack of knowledge by the manager at this restaurant."
• "Ultimately I don’t know if we will go back there. The general feeling amongst our party is that we won’t."
• "Wrong order came out for the children's food. Staff on duty were swearing."
• "Never again will we return to the dudley bella, wolverhampton bella italia is much better!"

Atmosphere

Pros:

• "Wasn’t busy at all inside but lovely smart interior with parts of an old fiat on the wall and a Vespa looking scooter as you first walk in."
• "It was a nice place to be."
• "I especially loved the decor in this place with the Italian Lambretta scooters mounted on the walls."
• "The decor and atmosphere is very trendy and modern."
• "The place was packed and there was a nice atmosphere."
• "Robot waiters entertained the kids and it was a nice place to be."
• "It's a nice atmosphere to be in and even when the restaurant is busy you dont feel rushed, it doesn't feel hectic which is always nice."

Cons:

• "The menu has been halved and steak removed since the last time I had come."
• "Sadly whether you reserve or not we have always had 30 min to an hour wait."
• "The staff were nice and the environment was nice. Music too loud though."
• "Really well decorated though it could do with being a little less brightly lit to create a warmer atmosphere."
• "The only reason I didn't give 5 stars was because our waitress became cold and standoffish after our meal."
• "Robot waiters are cool, but not if it’s just a way to rush you out the door."
• "No blinds in any windows so sun glaring in...had to put up pizza boxes to try and block out some of the light."

Food Quality

Pros:

• "The food was delicious, I had the Spaghetti Bellagio (with prawns, olives, peas, and spices) which was presented well with a generous helping of prawns."
• "The food was superb and the service we received was faultless."
• "The food was lovely. Really good vegetarian and vegan range."
• "Everything we had was tasty, hot, and flavoursome."
• "The food was really good and it came out pretty fast."
• "Food was fresh, well prepared, hot, tasty and served quickly."
• "The food served was absolutely amazing, the Lasagne was a perfection and the gelato was also too good."