Address: 251 Pentonville Rd, London, N1 9NG, United Kingdom
Phone: +442038180220
Rating: 4.5
based on 423 reviews.
Food Quality
Pros:
"It's been a long long time since I've had such a good vegan burger that wasn't chickpeas."
"They have really Good Gluten Free Options not just bread for your burger but also many different sides that are gluten free."
"Food was excellent, never tried this before hand."
"The burgers are nice and well seasoned."
"Not surprisingly this place is famous for it's burgers and they do make fantastic burgers!"
"The BEST burgers we have ever had!"
"The burgers were just splendid and the chips were also nice."
Cons:
"We ordered a medium well and we got a burned burger."
"The coleslaw was not very good to be honest. Pretty bland."
"I found the fritter really dry unfortunately so it was hard to chow down."
"I used to love Honest Burger chips but now they are awful."
"The chips were a bit disappointing but honestly I feel like that's probably more a symptom of being there in the middle of a weekday (a bit soggy and over salted)."
"The chips were under-seasoned."
"The food was poor. Burger was so-so. Had worse, had much, much better. The chips were cold, reheated and disgusting."
Service
Pros:
"Even though it was busy we were offered places at the bar by friendly staff."
"The staff made me feel so at ease and welcome."
"Very good vibe and the staff were really nice!"
"The server I had was a nice, friendly guy called Campbell, who ensured that I had a great stay whilst attending this fine establishment."
"The staff were very accommodating and understanding of our two noisy and slightly destructive toddlers, helping us clean up after them."
"Service was good and the place was clean!"
"The service was amazing. Quick and efficient."
Cons:
"Food wise was as good as any other of the chain. But service was really awful."
"We just felt the staff were a bit ignorant, unhelpful and didn't seem to care."
"Very disappointed didn’t even manage to get a meal upon arrival I was told to take any seat I liked but got refused and told to sit on the table by the stairs this made me feel very uncomfortable and embarrassed then I decided to wait but ended up leaving after 15 mins of waiting to be served very poor customer service non welcoming staff with a bad attitude won’t be coming back anytime soon."
"The service was there but not very attentive or friendly, until it was time to pay."
"For us the staff were extremely friendly but service was slow."
"The restaurant was clearly understaffed for Saturday dinner service."
"The service wasn’t good."
Atmosphere
Pros:
"Inside is a vintage kind of vibe."
"The place have a kind of hipster feel to it I think and while not flashy it felt genuine."
"The location was very good as well. 3 minutes walk from the station so it is very central but without having the bustle of the station."
"Atmosphere was great with a rustic look, good music and friendly staff."
"The atmosphere is lovely, very much like a proper London pub."
"The vibe is amazing."
"The atmosphere in this place is more than you need, everyone in the place is chill."
Cons:
"We sat upstairs which was kinda loud."
"The upstairs seating area can be quite noisy but no louder than other places although the music choice was a bit odd at times."
"It was really loud in the restaurant because of the music also."
"For some reason it was so loud that I could barely hear my friend."
"The music way too loud."
"It felt a bit chaotic while we were there and it looked like the staff didn't know what they were doing or where they should be."
"The venue was alright size but for some reason it was so loud that I could barely hear my friend."
Price
Pros:
"Prices are in the £8-9 range for normal burgers and there are student deals with ID."
"Nice that you get the beautiful fries included with the burger."
"Price is so reasonable. Quality of food is high."
"The student deal, consisting of 2 burgers, 2 drinks and 2 fries for £15 is a steal!"
"Very reasonably priced for central London and only a stones throw away from Kings Cross."
"For £8.50 for a burger and side you can't go wrong and great value for London."
"Experience value for money."
Cons:
"The price was around £17 for the meal which is expensive."
"And really expensive for what it is."
"The burgers were a reasonable price, the cans of coke were a little pricey (but it is London) and the service charge was a rip off."
"Good burgers but pricey for what you get."
"Delicious food, very very overpriced!"
"Food was good, but couldn’t justify the £40 price tag."
"Sadly, prices gave gone up & food quality has dropped."