Rush Hair Brighton Reviews Summary

Staff and Service

Pros:

• "Yes it's a little expensive but sooo worth it, you can tell they're highly trained and have great people skills too."
• "Thank You George - you really went that extra mile yesterday and I am so grateful."
• "Wiola is utterly amazing and I could not have asked for anything better."
• "Clearly the staff are well trained and know what they are doing."
• "I visited Rush today in North St with extremely bad cut hair extensions and a bad colour match, as soon as I walked through the door I was treated like royalty."
• "Nikolaos is the best hairdresser I have encountered in over 25yrs of visiting various 'professional' hair salons all around London and in Brighton."
• "Zana is so professional and attentive. She made my experience at Rush personal and really looked after me."

Cons:

• "I was still charged £94!!!"
• "I'd pay headmasters round the corner £25 on the day stand by appointments available."
• "She took that as an initiative to put a ridiculous amount of layers into my hair after I repeatedly asked her not to."
• "I was disappointed, the friendliness was a bit soulless and I didn’t get a head massage."
• "They said I would have to pay to get it fixed when I told them after 3 weeks that it didn’t look right."
• "Been there before and always been very happy with cut and finish... but my last visit was awful the cut was very bad and the girl couldn't even blow dry my hair!"
• "Should have been £36, I paid £19, worth around £9!"

Customer Experience

Pros:

• "Definitely worth the price!"
• "I am so happy I have found Kane M. He’s so professional, confident and honest."
• "I leave feeling 10 years younger."
• "The whole experience was brilliant. I have a bit of a weird phobia of hairdressers but the experience from start to finish was 5*."
• "Super friendly staff, always feel so welcomed, get a nice drink some chocolate and always magazines to read."
• "Had the best experience and now highly recommend rush to all my friends! Tamara is absolutely lovely and i couldn't of asked for a better experience!!"
• "Always a pleasure visiting the team at Rush Hair Brighton. Welcoming, friendly and polite."

Cons:

• "Terrible service, especially for a new disabled client."
• "Tried to charge me £50!"
• "What an awful experience with Sara... Hair cut is so crooked will need another cut."
• "Friendly staff but its overpriced for the service given. Everything felt rushed and with a lack of pampering...young staff with a lack of attention to detail."
• "The reception manager left the dirty work to a stylist."
• "Also, made it clear they closed soon so obviously was just rushing to get me out. Rude."
• "Now in my opinion the senior stylist got annoyed at having to do a half price hair cut and complained to reception manager."

Quality and Price

Pros:

• "I would highly recommend Rush to anyone."
• "I've never been happy with any balayage I've had until I came here!! Paige is incredibly talented as well as being so friendly and welcoming."
• "Sarah is a hair magician, her skills are impeccable, she always knows exactly what my hair needs and gives the best advice on how to look after my hair."
• "Great cut. Great service. Thanks to the skilled hairdresser for the cut."
• "I had a beautiful balayage done by Nathan, and wanted a colour correction following this appointment which the manager and Nathan sorted out super professionally and kindly."
• "Not only a fab haircut by Jason (who talked me through what he was doing) but also had 50% off as i was a new customer."
• "Had my hair rejuvenated by Shona. She did a fantastic job creating a caramel balayage and finishing it off with a beautiful layered cut."

Cons:

• "WOULD COME BACK THERE EVERYDAY."
• "Shop looks a mess."
• "After 7 hours with bleach on my head, my scalp burning, numerous dyes and toners, my hair ended up being neon blue when I'd asked for a silvery grey with lilac."
• "For that money you'd expect the salon to be a bit cleaner and more spacious: it is cramped and the previous customer's hair was left on the desk in front of me."
• "Edward completely ruined my lovely hair. I told him in detail exactly what I wanted. It really wasn’t hard. He did exactly what I told him not to do."
• "Ultimately paid £52 for a 5 minute uneven cut."
• "Got my hair done at Rush recently for the first time and I will not be going back. I wanted to treat myself to new, blonder hair and I ended up with a 'balayage' that consisted of 6ish foils in my hair."