Easthampstead Park Wokingham Reviews Summary

Accommodation and Rooms

Pros:

• "Rooms huge with vaulted ceilings."
• "The room was amazing, quiet and best night sleep had in such a long time."
• "Stayed in a lovely family room."
• "Rooms are nice but even when marketed as having soundproofing."
• "Hotel appearance is amazing."
• "The location was beautiful and the room was lovely and had everything we needed."
• "An overnight stay with dinner, what a fabulous venue."
• "Room was spacious and with a large waterfall shower."

Cons:

• "Rooms in a separate building are extremely small."
• "Our room was in Hepburn house, and it was small and very very hot."
• "At the long weekend there was a wedding there and all waiters were probably busy with it, so after 30 minutes waiting had to go to the receptionist for a menu."
• "Room i was given smelt of extensive damp."
• "The room we stayed in on the ground floor needed updating and was too close to kitchens."
• "Rooms are small and dark, nothing like what is pictured on the website."
• "Room was very warm and stuffy, pillows not comfy."
• "Our room was spotlessly clean, but tiny with little space around the bed."

Service and Staff

Pros:

• "A comfortable hotel with friendly and hospitable staff in a grand setting."
• "Staff are friendly and accommodating. Great place to stay."
• "Staff was just brilliant, from the receptionist to the restaurant and bar people, everyone was so nice and friendly."
• "Friendly staff, clean room with a comfortable bed."
• "Lovely hotel. Fantastic driveway up-to the property and the building itself is beautiful. Staff were very friendly and helpful."

Cons:

• "Unfortunately the service was not up to par, my partner qued up to 30 minutes for our initial drinks."
• "Food was great service was awful."
• "Service would have been really good but they were obviously rushed off their feet. We waited for meals at every meal for an hour at least."
• "Primarily from the same waitress both at dinner and at breakfast. Service was slow, starters took at least an hour to arrive."
• "Service a little slow possibly due to a large party going on."

Food and Dining

Pros:

• "Food, though pricey was astonishingly good."
• "Food and service was very good and the room was comfortable."
• "Fantastic choice of hot options for breakfast."
• "Food is very tasty and well presented."
• "Breakfast was really good (sourdough bread with avocado and salmon) but it took an age to get a cup of coffee."

Cons:

• "We were disappointed by the evening meal menu as it's a strange mix."
• "Conflicting info from staff re menu choices, no kids menu on a Sunday."
• "Food was cold at times."
• "Having travelled to many countries and dined at many restaurants. The service at this restaurant was the worst I've ever experienced anywhere I've been before."
• "The food was not up to standard for what we were expecting and what we have been served in the past."

Amenities and Facilities

Pros:

• "The hotel is set on a large plot and it would be nice if they had walking routes or similar."
• "The gym manager Gentiana was very welcoming, allowing me to test out the gym."
• "Gorgeous gardens, wonderful staff."

Cons:

• "What’s the point of offering gym utilities when it comes at the detriment of those who have to sleep near it."
• "Side note: the desk lamp shocks you when you turn it on and makes a bad electrical humming noise."
• "The awful shower design lacking any real screen means you flood the room with even the smallest of showers."